Wacom MobileStudio Pro,please help!! forgot login screen password

Discussion in 'Windows 10' started by Chstar, Feb 1, 2018.

  1. Chstar

    Chstar Pen Pal - Newbie

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    Dear guys!!
    I updated the new bios from the system and it somehow wiped out my login screen password and pin and now i got logged out of my MSP!! I have tried to reset the password in many ways but still couldn't figured out. I don't want to reset my MSP which will lose all my important data. Anyone knows how to fix this pleeeeeease help!!

    p.s.(I have tried to make a reset password usb by using isumsoft and use a usb keyboard to connect to MSP but i couldn't get into boot menu)
     
  2. Used

    Used Pen Pal - Newbie

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    The same thing happened to me. Really hope someone knows something.
     
  3. thatcomicsguy

    thatcomicsguy Pen Pro - Senior Member Senior Member

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    I did some looking around and ran across this post which might help:

    http://forums.cgsociety.org/t/bios-usb-and-wacom-woes/642253/20

    Re-flashing your BIOS chip might be the only way to wipe out old passwords.

    Beyond that, it might be a job for Wacom tech support.

    Good luck!
     
  4. nnthemperor

    nnthemperor Scribbler - Standard Member Senior Member

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