Wacom Cintiq Companion not charging I bought my Wacom Cintiq companion in 2015… Just barely 3 years ago, and it has had very minimal use. I didn’t get into digital drawing the way I had hoped to, so it basically got used as a spare laptop for a few minutes in the morning, a couple days a week. Virtually no wear and tear. Then about a month ago it stopped charging when plugged in. I tried everything but within a week the unit went from the red light of doom, to dead... no light, no power. After googling it and reading countless reports of the same issue, a solder break or bad wiring in the power supply jack, and seeing that Wacom was forced to deal with it, I contacted them to see what could be done. The support guy asked me to describe the problem in detail, and insisted that it wasn’t necessarily “that issue“ (which they’ve had to cover for an extended 3 year period) and that it could be software or any number of other things. Without having determined any definite cause for the issue, he sent a follow-up email saying he would “need to set up a non-warranty repair on this product. The repair cost is $885 US.” This is without even knowing for sure what the issue is! And he said I would have to pay for shipping to Wacom. So, to review, three years ago I bought a new Wacom Cintiq Companion for just over $2000 Cdn, and now, due to a problem inherent in these units, they want me to pay more than half the price of the unit again (about $1100 Cnd) to fix whatever may be wrong with it. So essentially, I now have a $2000 doorstop. Except that I took the suggestion of one of the other commenters on these forums, went to a local electronics shop a few blocks away that does microsoldering repairs on cell phones tablets etc., and they fixed it for $50 bucks. CDN. I leave it to anyone out there to try to figure out how Wacom justifies demanding a mind-boggling $1000 bucks upfront for a repair job they haven’t even seen but they really know is their fault. My take-away is Wacom does not stand behind their products. This experience has completely destroyed my faith in Wacom.