Vivotab Note 8 pen stopped working

Discussion in 'Asus' started by graki, Feb 27, 2014.

Thread Status:
Not open for further replies.
  1. Sweetpea8472

    Sweetpea8472 Scribbler - Standard Member

    Messages:
    448
    Likes Received:
    116
    Trophy Points:
    56
    What is WTW? I presume FW = firmware...
     
  2. rirawin

    rirawin Scribbler - Standard Member

    Messages:
    213
    Likes Received:
    18
    Trophy Points:
    31
    links to firmware?, can't be a f/w issue I reckon its just down to hardware
     
  3. philus_89

    philus_89 Pen Pal - Newbie

    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    5

    https://t.co/CVK7CBGGdQ
     
  4. SAM 2013

    SAM 2013 Scribbler - Standard Member Senior Member

    Messages:
    859
    Likes Received:
    221
    Trophy Points:
    56
  5. philus_89

    philus_89 Pen Pal - Newbie

    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    5
    No, I've not because i haven't the tablet xd

    I tried again the link and it worked for me! However the extended link:

    https://www.asuswebstorage.com/navigate/s/9310A4D15C5E4F7DA57CD5A78A9FF2CA4

    It's a compressed folder with the 2 .exe I wrote before... I suppose it's a firmware update for the wacom digitizer. The folder is dated 23 of june if i remember correctly but maybe the files are older... I don't want to raise any false expectation...
     
    Last edited: Jul 7, 2014
  6. phateticwaltz

    phateticwaltz Pen Pal - Newbie

    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Update
    Asus rep said they need to replace my motherboard and the lcd. Requires 4 weeks as they need to import the sparepart.
     
  7. abeki

    abeki Pen Pal - Newbie

    Messages:
    32
    Likes Received:
    9
    Trophy Points:
    16
    After my pen started failing, I noticed massive battery drain during Connected Standby. The culprit is... the I2C controller:
    imgur: the simple image sharer

    I applied the new firmware and the battery drain appears to have been fixed, but it has only been a couple of hours.

    A word of warning: after applying the update, I've noticed increased edge insensitivity.
    The pen dot disappears in certain spots when I hover near the top right and bottom right corner, and it's near impossible to register a click in those corner regions.
     
  8. solitaire01

    solitaire01 Pen Pal - Newbie

    Messages:
    65
    Likes Received:
    12
    Trophy Points:
    16


    Possible to share outside of the Asus site? I can't seem to access the link.
     
  9. Bronsky

    Bronsky Wait and Hope. Senior Member

    Messages:
    7,712
    Likes Received:
    4,177
    Trophy Points:
    331
    Hmmm. Looks like the leaking LCD problem again.
     
  10. darkmagistric

    darkmagistric Scribbler - Standard Member Senior Member

    Messages:
    2,613
    Likes Received:
    1,721
    Trophy Points:
    181
    So now going on the 6th month of the devices released life span.....so far for the universal I2C HID Code 10 Error killing the digitizer

    for fixes between Asus & Microsoft we have

    Driver updates
    Chipset SOC updates
    Firmware updates
    Registry location Editing
    Mother Board Replacements by RMA
    Touch Pad Replacement by RMA
    Digitizer Ribbon Replacement Replacement by RMA
    System Restore by RMA
    & Leaking LCD.....so LCD Replacement by RMA

    and I'm sure I left out a few....

    I just find it very disturbing that a SINGLE ....UNIVERSAL.....& WIDESPREAD problem has a a seemingly ridiculous myriad of "Causes" & "Fixes" that seem to differ unit by unit....still causing the same singular issue....of which no other Tablet PC using a Wacom Digitizer by lord knows how many OEMs in the past 10-15 years has ever had in such massive volume.
     
    Last edited: Jul 8, 2014
    Dave47 likes this.
Loading...
Thread Status:
Not open for further replies.

Share This Page