Venue 10 Pro

Discussion in 'Dell' started by soh5, Mar 3, 2015.

  1. crazycat

    crazycat Scribbler - Standard Member

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    Thanks, that was a big help! I just assumed because SD card slot is listed in the Venue 8 and 11 but not 10.
     
  2. spoonman

    spoonman Pen Pal - Newbie

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    Keyboard should be delivered Wed according to fedex.

    Here are some pictures of the ports.

    IMG_2015030930146.jpg IMG_201503093814.jpg IMG_201503092949.jpg
     
    Pyxus, gangan, crazycat and 1 other person like this.
  3. Pyxus

    Pyxus Pen Pal - Newbie

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    Does it have a wacom digitizer? I asked support online and they told me Venue 10 Pro doesn't have a digitizer.... confusing.
    Thanks!
     
  4. crazycat

    crazycat Scribbler - Standard Member

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    Weird, it should have a Wacom digitizer, because Dell store clearly said that the Pen work with Dell Venue 10 pro 5000 series, has pressure sensitive and palm rejection, use Wacom Feelit technology (Wacom really should name their new AES tech something else:mad:).They said the pen work with the Venue 10 Pro only, so it can't be like those active pen people are developing for Ipad that does not require digitizer inside the tablet.

    Maybe the support rep thought you was asking if it's sold with a pen, or they have no idea what a digitizer is, or Dell simply hide it so they don't know, or (not likely) Dell lied to us and it doesn't have a digitizer. The most likely reason is Dell hid it because they wanted to target the average customer who don't need a pen as well, and anyone would be turned off if the price tag included a component they will never use.

    Maybe you should question them about the pen they are selling that claim to work with the Venue 10 Pro and see how they answer.

    Also AAA battery seemed to be a typo. The pen they are selling still use AAAA battery, just like the Write pen.
     
  5. spoonman

    spoonman Pen Pal - Newbie

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    How can I check? I don't see wacom listed in the device manager. Only "hid compliant touch screen" and "hid compliant pen "

    Shouldn't it have something listed as wacom in the device list?
    Screenshot.png
     
    Last edited: Mar 10, 2015
  6. NotBatman

    NotBatman Pen Pal - Newbie

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    I'm sure it has it, the active stylus is listed as an accessory. The dell rep was probably just clueless.
     
  7. Pyxus

    Pyxus Pen Pal - Newbie

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    Thanks for the replies guys.
    Indeed the rep must be clueless - see a transcript of the online chat below.
    Hopefully Spoonman can clarify it for us!

    Time
    Details
    03/08/2015 08:44:24PMSession Started with Agent (TIP_Charmaine Pe)
    03/08/2015 08:44:24PMalex: "."
    03/08/2015 08:44:30PMAgent (TIP_Charmaine Pe): "Welcome to Dell US Chat! My name is Charmaine and I will be your Dell.com Sales Chat Expert. I can be reached at us_ConMPP_chat_reply@dell.com . How can I help you with your purchase today?"
    03/08/2015 08:44:43PMalex: "Hello,"
    03/08/2015 08:44:55PMAgent (TIP_Charmaine Pe): "Hello Alex :)"
    03/08/2015 08:46:06PMalex: "Does the Venue 10 Pro (not the 11) come with a wacom digitizer? If so, is the pen included in the $429 package?"
    03/08/2015 08:46:52PMAgent (TIP_Charmaine Pe): "Let me check the Venue 10 model."
    03/08/2015 08:47:01PMAgent (TIP_Charmaine Pe): "One moment please."
    03/08/2015 08:51:57PMalex: ":"
    03/08/2015 08:52:37PMAgent (TIP_Charmaine Pe): "I am sorry for the delay, Alex. I am still checking"
    03/08/2015 08:53:22PMAgent (TIP_Charmaine Pe): "Thank you so much for patiently waiting."
    03/08/2015 08:53:42PMalex: "No problem"
    03/08/2015 08:54:13PMAgent (TIP_Charmaine Pe): "The New Venue 10 talblet does not comes with digitizer."
    03/08/2015 08:54:37PMalex: "Too bad..."
    03/08/2015 08:54:46PMalex: "Thank you"
     
  8. Pyxus

    Pyxus Pen Pal - Newbie

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    Spoonman,
    Double click the Hid-compliant pen entry, then Details and select hardware Ids. If you get this (see pic), then it has a wacom digitizer (pic is from my Encore 8 write...)
    Thanks!
     

    Attached Files:

  9. spoonman

    spoonman Pen Pal - Newbie

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    Looks like it does have a Wacom if the hardware id's listing proves it!

    unnamed.png
     
  10. cmergel

    cmergel DBA by trade.

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    Anyone have the stylus? wondering how the inking is.

    Putting in a PR tomorrow at work to get one ordered to demo new warehouse app.
     

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