I've had the Vaio Z Canvas for about two months now, and have been generally very positive of it. A few days ago, however, problems started when the SD card reader wouldn't be recognized anymore. It didn't show up in hardware manager. I tried every update from Vaio's support page, but nothing worked. After that, I tried resetting the tablet to factory settings. First, I tried a reset that kept my files, which kept failing. After that, I decided to wipe my tablet and start anew. This also failed, constantly giving me the message: There was a problem resetting your PC. No changes were made. There were changes made, however, since the tablet wouldn't boot up after that! It kept going into a boot loop where it showed the Vaio logo, and kept resetting after that. I tried every option I could find when booting in startup manager, nothing worked. Tried contacting Vaio about this, no response. In the end, my brother managed to get a clean install of Windows 10 Pro on it, which did get activated automatically after completing the install. The VCZ managed to boot up, I installed the updates and even the card reader worked again. However, I'm missing the Vaio Control Center software and both of the top buttons aren't working!! Again, I tried all the updates I could download from the vaio support site, but none of them fixed the problem. This is really frustrating, since I used the quick settings button quite often, and Vaio not responding to my support mails doesn't give me a lot of hope that they'll help. Does anyone know how I can fix this issue? Perhaps someone with a VZC could provide me with the software for those buttons, Vaio Control Center and the Vaio Clipping Tool.