Hey Vaio owners, I love my Vaio Z Canvas for so many reasons, except that Vaio is a small company not willing to stand behind their customers. When I pulled the Canvas out of my bag with the pen clipped to the side the cap fell off. I reached out to Vaio Support to see if it'd be covered under warranty and they are not considering it a defect. I'm generally fine with that reasoning, anything that could be considered "damage" is very hard to justify as a defect, especially when the manufacturer is tight-assed with their warranty. I'm posting on here to see if anybody else has experienced this, to potentially show Vaio that this isn't necessarily great build quality. This is the only user group or forum (I've found) that actually discusses the Vaio Z Canvas since it's not a heavily marketed (or sold) product. As fate would have it, Wacom released their new Bamboo pen for Windows 10 devices, I picked it up as a replacement. I'm still a little peeved at Vaio for treating a customer who bought their premium & niche device with shoulder shrugs about a pen, and curious if other owners have had similar experiences. Thanks.