TX1000 Choppy sound mystery solved

Discussion in 'Hewlett Packard' started by cup_of_stfu, Dec 6, 2008.

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  1. DieselNYC

    DieselNYC Pen Pal - Newbie

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    I've been obsessed with trying to figure out what was causing this. It's pretty annoying. HP told me to order a replacement unit and I did (it's coming tomorrow) but I wasn't convinced that this one was defective.

    After loading and unloading tons of drivers and doing 2 system recoveries, I determined that the WiFi card was causing this. When you turn off the WiFi (switch in the front) the problem goes away. I wish I tried that first before wasting hours troubleshooting. :)

    I don't know if every WiFi option does this but I have the Broadcomm a/b/g/Draft-N version in my TX1220us.

    Simply turning it off fixes my problem.

    Such a simple solution but took forever to figure it out. I hope this can be fixed with a future Broadcomm driver update or maybe I have a defective WiFi card. I'll see if it is defective when I get the replacement tx1220 tomorrow or if this is a problem across the whole TX1000 product line.

    I'd like to hear from others if this fixes the problem for them.

    To the couple of people who never had a problem are you using a different version of the wi-fi or not using the wi-fi at all?

    Now I can go to sleep. :)
     
  2. Ixidor

    Ixidor Scribbler - Standard Member

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    lol, actually, I'm using the b/g. Looks like it was worth the money saved.:D
     
  3. DieselNYC

    DieselNYC Pen Pal - Newbie

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    Lol, I guess so.

    Strange thing is that when I watch streaming video from the web using my WiFi the sound is fine. That's the only time my sound is cool with the WiFi on. So, I guess, switching it off to listen to music or watch a movie is no big deal.
     
  4. rookieguitarist

    rookieguitarist Pen Pal - Newbie

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    Wonderful discovery DieselNYC. Sweet! That explains the flawless sound from a DVD I was watching with wi-fi turned off to check battery life. But, I have a pre-n wi-fi card and an 80 Gig. hard drive and would prefer playing music over LAN. I hope Broadcomm comes up with new drivers to solve this.


    "Now I can go to sleep. :) "

    Amen to that! :)
     
  5. DieselNYC

    DieselNYC Pen Pal - Newbie

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    Cool, glad to help. So, you don't have an 'N' card? I guess, the problem is across the board on all WiFi cards in the TX1000's. I'm trying to get HP to research. Your info will help.
     
  6. rookieguitarist

    rookieguitarist Pen Pal - Newbie

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    I do have an 'N' card. It is still in the draft stage. That's why the "pre-n". My device manager identifies the card as

    Broadcom 4321AG 802.11 a/b/g/draft-n Wi-Fi adapter.
     
  7. DieselNYC

    DieselNYC Pen Pal - Newbie

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    I should have looked at your sig.

    So it may be limited to the Draft-N version.

    I'd like to know if anyone out there with the Standard A/B/G WiFi is experiencing sound issues?
     
  8. alanjrobertson

    alanjrobertson Scribbler - Standard Member

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  9. DieselNYC

    DieselNYC Pen Pal - Newbie

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    At least they are starting to look into the issue, unfotunately that didn't fix it. As long as my A/B/G/N card is ON I get the disturbance. I have someone at HP contacting their research department to resolve this. Let's see if anything comes of it.
     
  10. Maarten

    Maarten Pen Pal - Newbie

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    Diesel, I can support your theory! No troubles with choppy audio with my ABGN-wifi adapter OFF. But once I turn it on my notebook produces choppy audio every few seconds (usually 40-60 seconds). I have the tx1127ea btw...
    I hope HP gets on this. Since their newest notebooks probably all have the ABGN thing, they will be receiving lots of complaints once people start to find this post.
     
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