@DRTigerlilly , I think that device is costing you way more in anxiety that it is likely worth to you. Is it your main/only/daily driver? I know it is hard to procure gear where you are but is it feasible for you to get a decent deal on a 3-4 yr old used/refurb tablet pc? I have sparred with Toshiba service in the US (well, mostly the staff are in the Philippenes) on many occasions in the past 2 yrs and they were quite poor when they weren't close to circling the drain and dealt with ASP's in the Washington DC metro area as well as with their depot in California - it just went from bad, to worse to worse yet. You have all the moral support you could ask from me - and clearly others here - but sometimes you need a friend to tell you when it's time to throw in the towel. If finances force you to work this one out - at least until it's totally dead - you have an additional pair of shoulders here. Best of luck, truly.