I have been looking into that it would cost £120 ($240) to start it off in a small claims court, then I would have to pay more. So I think my best option is to contine at Toshiba and may get a free upgrade out of it. I like toshiba systems but once you are biten you dont like them. Its like they say if you dont test your products, your customers will and they will move to a different manufactor. I may on Wednesday go down to the CAB and ask them what I can do. But I may later on today ring toshiba up and ask what is the problem with them not contacting me.