To everyone who own a Slate, please post you batchnumber/modelnummer and state of screen

Discussion in 'Samsung' started by timpaatkins, Nov 18, 2011.

  1. timpaatkins

    timpaatkins Scribbler - Standard Member

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    I think it would be a good idea to try and find some sort of pattern, since almost all people here have screen separation.
    If you own a Slate please post your serial number.

    Let us know what state your screen is in. (lifting/non lifting) This way maybe we can detect a pattern and find out which batch seems to have the weaker adhesive and which ones seem to be the good ones!

    THis is an example of how the serial number looks, couresy of Steve; HLVJ93CBB002xxP and here are changing numbers and letters: HLVJ93CBB002xxP

    Big thank you to Deathdemon, who provided the following info;
    HLVJ93CBA002xxP

    "P is just a control digit, so it does not make much sense to guess by it if device quality is good or bad;
    002xx is the serial number itself;
    A is the month of manufacture. 1-9 here are January-September, A is October, B is November and C is December.
    B is the year of manufacture. B corresponds to 2011, C corresponds to 2012.

    There is no info what the remaining characters mean, but seems that they indicate model and possibly some other minor changes. I hope Samsung had a good reason to change HLVJ93C to HLVJ93K, and hope that it's somehow connected to resolving quality issues, but it's just my guess."

    So far we have the following (Updating when I can):

    BA 11 Good 20 Bad (October)

    BB 21 Good 13 Bad
    (November)

    BC 1 Bad (December)

    KBC 1 bad

    CBC 2 Good

    New variation in the serial number is KBB instead of the usual CBB

    KBB 3 Good

    FBB 1 Good

    Reports are that people with screen separation say their Slates "creaked" when flexed, and the new replacements do not have this creaking.

    The bevel might be slightly uneven in some cases still, but the affected areas cannot be "pushed down", suggesting that adhesive has been applied, in some cases a bit more than others but the creaking is not there.

    Weight seems to be the same, though the new "solid" feeling may result in it feeling heavier.
     
  2. Steve S

    Steve S Scribbler - Standard Member Super Moderator

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    I would suggest that for those who are willing to do it, posting your Serial Number would be the best way to try to track this.

    Note that although you can find the S/N printed on your box, the S/N printed on the back of your slate (at bottom center on the back cover; the numbers are not easy to see because they are in dark gray) has an additional suffix letter. Please be sure to include that letter! In talking to other members, I am aware of at least three suffix letters: D, P and X.

    To get the ball rolling, my S/N is: HLVJ93CBB002xxP
    Delivery date was 15Nov11

    My screen appears to be perfect and the back feels solid.
     
  3. timpaatkins

    timpaatkins Scribbler - Standard Member

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    Awesome Steve, lets hope that the perfect "p´s" start flowing in!
     
  4. thecakeisalie

    thecakeisalie Pen Pal - Newbie

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    SN: HLVJ93CBA02xxxE

    Screen and back feel fine. picked up at a Microsoft store on the 10th.

    EDIT: Spoke too soon. Screen appears to be coming unglued at the bottom between the Windows button and the right side of the screen. Grr. I pushed it back down, seems to be holding, but I'm probably going to try exchanging it next week regardless before the 14 days are up.
     
  5. timpaatkins

    timpaatkins Scribbler - Standard Member

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    Awesome, we have an "e" too!

    Thats a good idea actually, post where you bought them too!
     
  6. mittmark

    mittmark Scribbler - Standard Member

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    HLVJ93CBB009xxX

    Screen separating lower left side and especially near the power plug.
     
  7. g2tl

    g2tl Scribbler - Standard Member

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    HLVJ93CBA008xxE
    Separating all around :D
     
  8. sabbys

    sabbys Pen Pal - Newbie

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    Well this is my offering, fwiw...

    HLVJ93CBA006xxD

    Ordered on 10/08/11, received on 11/04/11.

    Had the "no sleave" - "image printed on box" packaging.

    Everything is perfect so far:

    No bezel lift, no flex really, had a few dead pixels once in a while but never the same and haven't seen any in a week.

    And it's a D - go figure.

    sabby
     
  9. loque

    loque Pen Pal - Newbie

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    HLVJ93CBA004xxR

    Bought at MS Store Seattle 10/20/11

    Pretty solid, maybe 0.5 mm lift near the charging port, not able to be pushed in. No visible dead pixels, no dust.

    That said, I feel like my Fujitsu Q550 had higher build quality. Maybe because it was "Made in Japan?" :)
     
  10. thecakeisalie

    thecakeisalie Pen Pal - Newbie

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    Cancel that, I think mine's starting to come unglued after using the dock a few times (I updated my first post).
     
  11. testplayer

    testplayer Scribbler - Standard Member

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    Maybe the best. The build quality of Lifebook T and Stylistic series are superior to almost any other brands. It's a pity that they adopted a sluggish oak trail.
     
  12. asifisme77

    asifisme77 Pen Pal - Newbie

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    Mine is HLVJ93CBA006xxW.

    Screen lifting at the bottom (near windows button), its going back to MS this week.
     
  13. Coyote

    Coyote Pen Pal - Newbie

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    Mine is HLVJ93CBA009xxA

    The screen is lifting at the bottom (near the windows button). I've arranged for an exchange.

    The dock seems to make things worse.

    Love this computer. Really upset at this issue.
     
  14. excalibur1814

    excalibur1814 Scribbler - Standard Member Senior Member

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    HLVJ93CBA004**P

    The screen is lifting at the top above the webcam.

    It's not bad really but I'm out of luck being in the UK as no-one wants to know :(
     
  15. SlateLvr

    SlateLvr Pen Pal - Newbie

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    HLVJ93KBB00xxxV

    Bought at Tysons corner, VA store on Nov 17, 2011

    Couple of days and I haven't noticed anything yet. They didn't give the free dock (and I'll try to get it today or tomorrow). Then I'll try with the dock as well.

    The bezel and back are firm. And I've the 2 year Microsoft assure plan.

    Even when it is not charging, I notice that it is quite warm at the back top. Also can hear the fan noise. Any ideas to keep it quiet?

    No dead pixels.

    I haven't tried the stylus completely. Will update after trying it out.
     
  16. alvarez13

    alvarez13 Scribbler - Standard Member

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    HLVJ93CBA014__K

    So much lift! The entire edge on the dock side is separated with dust getting under the touch layer and one of the other edges has a gap where I can see all kinds of stuff getting in.
     
  17. jnjroach

    jnjroach Surface MVP Super Moderator

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    I bought my first one on 11/24 and I don't know the S/N sorry,it hada slight raising of the screen and some creaking. I didn't return it because of that though, my USB port went out and couldn't get beyond the BitLocker PIN. I exchanged and the new one has no issues feels much more solid. The S/N ends in "D".....
     
  18. tricky

    tricky Pen Pal - Newbie

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    HLVJ93CBA021xxD

    Slight lift developed at the bottom left and right corners over the course of two weeks, but seemed to stablize. No lift at all on the top edge or by the windows button.
     
  19. tymoore122

    tymoore122 Going mobile!

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    I have a unit w/BB and Z and its good. Bought at MSFT Store in Bellevue 2 days ago. Cheers, Ty
     
  20. jamesT

    jamesT Pen Pal - Newbie

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    HLVJ93CBA000**H

    Was very solid until today. Thought I had completely gotten lucky. Took it out of the sleeve and at the bottom, to the right of the Windows button, it had completely popped up. To the point that very little flex can lift it all the way up, and when you push it back down it makes a little cracking sound.

    Immediately called Samsung, sending it in for repair. Would rather do that than get a new one. I don't have much faith in that assembly line. They better fix this damn thing. Not just because I paid good $, but because I freakin' love it.

    So to those who have had it less than a month and think they have a good one...beware...
     
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