Tc4200 Rant!!!!!!!!

Discussion in 'Hewlett Packard' started by dower, May 22, 2006.

  1. Person

    Person Pen Pal - Newbie

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    I a sorry guys, but this computer has got to be the one of the biggest pieces of crap I have ever come across or owned.

    Problem after problem with this system and I AM AN IT GUY!!!!

    While I do not believe that most of my problems came from the hardware side of this machine, I do believe that Windows XP Tablet Edition is garbage!!!

    So far, I have had this computer about 3-4 months and have done probably 6 OS reinstalls and complete build-ups with newest drivers and such.

    The Tablet Editon software that HP sends is horrible. While doing the install, every time I select "Cache files on local disk" for the install, it gives me random errors at some point durring the install, forcing me to do another format on it and start the install again. This has happend 3 out of the 6 OS reinstall times.

    Most of the time it takes 3 pushes of the "wireless button" to actually get it to come on, waiting in between each push. Sometimes when the computer is connected and on the internet, the little blue wireless lite goes out, even thought I am still connnected.

    For a while there, after a brand new fresh install, while loading into windows, the computer will just sit there for about 2-4 mintues doing nothing. No hard drive activity. This is WITHOUT ANY software installed. Just a clean OS install, updates and HP drivers. I did another reformat and OS install to try and get rid of this problem, which i did for a couple of reboots and then it was back. All of a sudden it stopped doing it one day. Go figure!!!

    Recently, the Tablet Input Box stopped coming up when using the pen. I had to click on the Input Box on the task bar first to get the driver to load. After doing that, the little box would pop up while using the Pen. (see another post of mine). Now, a few days after the problem came it is automatically fixed. I DID NOTHING to cause this or fix it.

    Remember. I am an IT professional. I work with computers all day long. I have never, never, never had this many issues it any version of Windows XP except for this Tablet garbage. Once again, I dont think that any of this is hardware related. That part of it seems sound. Windows Tablet Edition is to blame here guys...
     
  2. Barry J. Doyle

    Barry J. Doyle Scribbler - Standard Member Senior Member

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    While I believe that the added functionality of Windows XP Tablet PC Edition increases the chances of computer issues, I certainly can't believe that all the problems you mentioned here are due to the OS. I am sorry you are dealing with this frustration. Perhaps HP added some really bad driver update to the original image? When I worked with the TC4200 for several weeks, I encountered none of the problems you have run into. Sorry to hear about this!
     
  3. BenHur41

    BenHur41 Pen Pal - Newbie

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    So, it is the computer...

    So, now it is the OS ?

    Have you used XP Tablet Ed. on any other system? I don't own a TC4200, but I do have a TC1100 and it works wonderfully. I am also a computer specialist and I'll bet you got some hardware issues there. Have you contacted HP yet?
     
  4. Person

    Person Pen Pal - Newbie

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    Yeah. Sorry. I kinda contradicted myself there in the beginning.

    Right now the computer is behaving fine. Absolutly perfect.

    Here is another random issue I had tonight. My Num Lock light was flashing on and off. Over and over. I reset the sytem and booted back into windows. Still flashing. I turned off the computer fully and booted back. Now the num light key came on once windows booted. Hmmm. Weird I thought. Not supposed to do that. Turned off machine and let sit for 30 seconds. booted again and problem has gone away.

    Any ideas on that flashing num light problem? Only happend once. Could not turn light off by cycling num lock on or off.

    OH and here is another one!!!!

    One of the reinstalls (directed to by HP) was becuase my internal ethernet controler was showing up as a "Removable Device" and still does as long as I have the "Lan power saving" feature turned ON in the BIOS. Riddle me that one?? When this happens, the Gigabit Extreme Ethernet shows up as a "removable device" that can be "removed" from the system. In order to use the Ethernet controler at this point, I have to be hooked up with external power. Once I remove external power and run off of batteries, the Ethernet controler goes away from "Network Connections" and the little "Remove Device" icon in the task bar goes away, just like it would if you had say a usb flash drive installed and then removed it. A work around for this issue is to turn OFF the Lan Power Saving in the BIOS. When I do this, the computer operates normally.
    Obviously this is might be a hardware issue.

    Oh. And another hardware issue.

    One of my USB ports sometimes does not show up as a USB 2.0 device, even thought it should be. I get the "This device can perform faster with 2.0..........." message.
    And on the same lines with USB, some items when I plug them in, I get power surgers on that usb port. While I am willing to bet that this is cause the device, such as an external cd rom drive, is off brand and this could be causing the issue.


    Ok. Well. Untill writing this and organizing my thoughts, I am quickly realizing that not only is the OS garbage, but it looks like the hardware is as well.

    I have only contacted HP on the Ethernet controler being a "Removable Device". After spending an hour with this yah-oo, their only adivce was to do a system reformat (which I did, problem still not corrected but work around in place).

    The problem is that any one of these issues can happen at any one time, but usually dont. So, even If I call HP, what are they going to tell me?? I'll tell ya what. I want an entire new computer from them. How do I go about doing that?
     
  5. dower

    dower Pen Pal - Newbie

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    Hmm, sounds like you got a lemon.

    I recently got a TC4200, and I've already changed the HD on it, and re-installed the OS with the Tablet Ed DVD that came with the machine, it all worked the first time around too. I've done plenty of Win XP install/reinstalls in my time also, so even though I'm not a newb, the re-install went pretty smooth. Now, for Drivers I did go to HP's site and grab their latest drivers, and the only oddity I found was their protection software must be installed or you end up with some unknown device in the device manager. I'd see if you can get a new one, if it's still under warranty. This I can't vouch for them on, since I haven't had to call on them for that level of service.
     

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