Tapatalk problem

Discussion in 'Site Suggestions and Site Help' started by Kumabjorn, Apr 8, 2014.

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  1. Kumabjorn

    Kumabjorn ***** is back Senior Member

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    I access about half the time through Tapatalk on one of my Android devices. Today, I got an error message trying to do that. Seems it requires some kind of update on the site for continued access.
     
  2. Steve S

    Steve S Pen Pro - Senior Member Super Moderator

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    <<...Seems it requires some kind of update on the site for continued access...>>

    ...Try again sometime today; in the meantime, I'll elevate your comment to site IT. It might be helpful if you could report the exact error message that you're seeing...
     
    Last edited: Apr 8, 2014
  3. Kumabjorn

    Kumabjorn ***** is back Senior Member

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    Package file version doesn't match with the installed version, please go to the AdministratorCP->Plugin&Products->Manage Products to upgrade by importing the latest installation xml
     
  4. Steve S

    Steve S Pen Pro - Senior Member Super Moderator

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    Thanks; I've contacted site leadership...
     
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  5. Kumabjorn

    Kumabjorn ***** is back Senior Member

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    Turns out the problem appears with my Samsung Note 3 but not with 8. Go figure!

    Sent from my GT-N5110 using Tapatalk 4
     
  6. chobo

    chobo Pen Pal - Newbie

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    I am getting the exact same message this morning on my iPhone. Restarting the app did not help. How did you fix it?


    Sent from my iPad using Tapatalk
     
  7. ron2k_1

    ron2k_1 calibuchi Senior Member

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    I'm fine on my note 2 phone

    Swiped from my Galaxy Note 2 using Tapatalk
     
  8. chobo

    chobo Pen Pal - Newbie

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    Hmm, now I don't get the error but it does not refresh any threads. Rebooting the phone didn't help. I guess I will reinstall the app.


    Sent from my iPad using Tapatalk
     
  9. chobo

    chobo Pen Pal - Newbie

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    Reinstalling the app fixed the problem.


    Sent from my iPhone using Tapatalk
     
  10. CLeonard

    CLeonard Tablet PC Review Site Admin Super Moderator

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    This has been fixed. TapaTalk should be ready for your enjoyment.
     
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