Surface Pro 4 Screen Flickering/Shaking/Jumping issue #Flickergate

Discussion in 'Microsoft' started by DRTigerlilly, Oct 15, 2017.

  1. JoeS

    JoeS I'm all ears Senior Member

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    I agree that it's undoubtedly a hardware issue. I hope there are people on the various threads warning people not to use the freezer method though, because the condensation that develops in these undercooled devices once exposed to ambient air is only going to make things worse, as in "more difficult to repair".

    Either way, glad this issue is getting some traction, hopefully MS will allow out-of-warranty repairs.
     
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  2. Tourniquet

    Tourniquet Scribbler - Standard Member

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    lol yeah I saw the freezer thing....and thats probably a hardware issue.

    But I've also read a lot of people saying '......after I installed the new windows update....' and that's probably more of an software issue? Don't know.

    Is it known if the SB1 had similar issues? When the devices were released everybody was saying it's the bad skylake chipset, that caused a lot of problems and even back then the 'flickering' was an issue.
     
  3. DRTigerlilly

    DRTigerlilly Tablet Lead Mod (Retired) Super Moderator

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    I forgot to mention it happens while the device is booting and in the UEFI,
    it's definitely not software.

    Afaik the SB1 issues were related to Hyper V

    The reason it could be triggered by updates, is that running updates often pushes the CPU, so it's more a correlation that a cause.
     
    Last edited: Feb 2, 2018
  4. Steve S

    Steve S Pen Pro - Senior Member Super Moderator

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  5. DRTigerlilly

    DRTigerlilly Tablet Lead Mod (Retired) Super Moderator

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    Welp.... Here we go again.... This is what preceded the screen jumping issue in my original SP4, this occurred just now in my 4 month old replacement [​IMG]

    Sent from my m8 using Tapatalk
     
  6. dstrauss

    dstrauss Comic Relief Senior Member

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    Gotta just love Microsoft's thundering silence on this...
     
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  7. dstrauss

    dstrauss Comic Relief Senior Member

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    That of course assumes:
    1. Microsoft acknowledges there is a problem, and
    2. Then agrees to repair it...
    You know what they say about "assume"
     
  8. JoeS

    JoeS I'm all ears Senior Member

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    Not to be an *** but that's exactly why I wrote "hopefully". :)
     
  9. Marty

    Marty Scribbler - Standard Member Senior Member

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    Just curious Tiger, what originally motivated you to get the SP4?

    I think you were one the fellow EMR lovers who asked me why I loved my Z Canvas...and basically I replied loved everything—except the digitizer—it was all the other unique features that got me across that hurdle.

    But what about you? How motivated you to make the jump from EMR? Are you tempted to go back now, with the GB12, N9P, and AS7 as new options on the market?
     
  10. DRTigerlilly

    DRTigerlilly Tablet Lead Mod (Retired) Super Moderator

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    I am firmly EMR entrenched... I convinced myself it was the best offering at the time b/c I had issues with my Toshiba z10t (which are still unresolved)

    I think at the time the Toshiba was the only other EMR offering.

    If I was purchasing a machine now, I'd definitely go SGB12, also living in the Caribbean, means there isn't much of a market for the devices I have, plus I wouldn't feel good selling on a problem.

    Sent from my m8 using Tapatalk
     
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