Strange behaviour by Vista

Discussion in 'Windows Vista OS' started by Pokipsy, Jun 17, 2009.

  1. Pokipsy

    Pokipsy Pen Pal - Newbie

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    Recently I installed an update of Vista.
    After that these problems are present:
    * the screensaver never starts
    * when trying to open the screen properties windows the window opens and immediately closes
    * when trying to open the windows update window the window opens and immediatley closes
    so I am not even able to try to solve the problem by installing new updates.
    Any idea about what to do?
     
  2. adam.mt

    adam.mt Super Moderator Senior Member

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    Was this an 'update' in terms of a patch or a new install? If the latter, then was it on a clean harddisk or over a prior version of Windows (and if so then which one)?

    What exactly have you done?
    Have you checking Control Panel - Admin Tools - Event Viewer for error messages?

    What computer?
    Have you installed appropriate drivers?
    Is other software, eg. Antivirus suite (norton, mcafee etc) installed?

    Without some of this additional information afraid there's just too many possibilities!
     
  3. Pokipsy

    Pokipsy Pen Pal - Newbie

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    It was not a new install. It was windows update which found updates were available, downladed them and installed them.

    I just clicked ok when I was asked if I wanted to download and install updates.

    There are actually several errors reported.
    The most frequently reported origins of the errors are:
    * CAPI2
    * search
    * Intel(R) AMT
    * HttpEvent
    * Service control manager register provider (I'm trying to traslate in english here)
    * EventLog
    * Google update

    hp2710p

    They were already installed when I bought it.

    No :\

    Thank you!
     
  4. adam.mt

    adam.mt Super Moderator Senior Member

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    Have you tried the obvious, ie. 'Control Panel - Program and Features' and uninstall those new Windows updates?

    You should at least visit there (or 'Windows Update' control panel and 'View history') and write down the name of the updates that were installed.
     
  5. Pokipsy

    Pokipsy Pen Pal - Newbie

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    Now I have tried and It has been completely useless, I still have the same problems.

    The latest software that I installed (i.e. in a time which could possibly be just before my problem arose) are Picasa and Openoffice. Maybe I should try to uninstall them too?

    The updates are just described by a code:
    KB961501
    KB968537
    KB969897
    KB969898
    KB970238
     
  6. primexx

    primexx Scribbler - Standard Member

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    most of these are security updates, a few to do with permission elevation exploits
     
  7. adam.mt

    adam.mt Super Moderator Senior Member

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    Have you tried a rollback to before the changes that caused the problem were made? (Start - Accessories - System Tools - System Restore)

    I would definitely install an antivirus/anti-malware package on the machine and do a full scan since that's a possibility. Are you sure those programs you installed were from the official sites (below) and not from anywhere else?

    http://www.openoffice.org/
    http://picasa.google.co.uk/

    Free home use antivirus:
    http://www.free-av.com/
    http://www.avast.com/eng/download-avast-home.html
    http://free.avg.com/download-avg-anti-virus-free-edition

    Might also be worth checking the system files are all still intact:
    http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html

    A long-shot would be to reinstall the graphics drivers, since they may have somehow become corrupted.

    Afraid it's a difficult one to pinpoint and resolve. Are they any other connected problems?

    I doubt it's down to the windows 'updates'; if it was then it would be reported here:
    http://social.answers.microsoft.com/Forums/en-US/vistawu/threads?filter=answered
     
  8. Pokipsy

    Pokipsy Pen Pal - Newbie

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    I think I have figured out what is causing the problem. Some times ago I used vistalizator (http://www.froggie.sk/) and now I see that the same problems that I am experencing are described also by other users.
     
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