Sorry - Another Venue 11 Stylus Question

Discussion in 'Dell' started by Rob Halligan, Aug 20, 2015.

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  1. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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    Dell warrantied my Dell Venue 11 stylus with no questions asked. My issue was that the battery wouldn't last. They sent me a Rev A02 version which also burns right through a battery. Installed battery, tested (worked), set it aside, and the next day the battery was dead. I didn't let the stylus bump around so the button would get pushed. It sat still without pressure on the button. Is Rev A02 the latest and best version? Should I return this one too?

    Edit: Now it's not inking regularly. Here's link to: a video of the further problem of the pen not writing consistently.

    Is this a warranty issue (again) or something else?
     
    Last edited: Aug 25, 2015
  2. brianWA

    brianWA Pen Pal - Newbie

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    My pen doesn't drain in a day when left alone. I have noticed if I store the pen in a bag it eventually drains quickly probably due to the tip or button getting depressed. To resolve this I now unscrew the pen a little to loosen up the battery before storing it away.

    Odd thought but have you tried a different battery? What you're experiencing doesn't make sense, especially sine you have a new pen doing this.

    b
     
  3. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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    Thanks. I should have mentioned that the tip wasn't getting pushed on either as I realize these things can cause battery drain.

    I've had two different battery sources -- although AAAAs aren't easy to find now that Radio Shack is closed.

    I'm jealous enough that Surface Pro users can tap their pen to bring up OneNote that I do hate the idea of having to unscrew my pen every time I use it...but I will.
     
  4. brianWA

    brianWA Pen Pal - Newbie

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    I agree. The whole pen design/interface on the surface is better. I finally ordered AAAA's from Amazon. I believe I got 8 for $6.99 w/prime. Locally the stores in my area sell one AAAA for $9 which is terrible.
     
  5. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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  6. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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    I added video of a further problem I'm having with the pen not writing. Please advise on what you think the problem is and whether you think I should warranty this pen as well or if there is some other problem.
     
  7. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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    Dell Pro Support sent me this style as sold on Amazon: Dell-Active-Stylus. This seems like the equivalent of version Rev A03. It seems to work great.
     
  8. Rob Halligan

    Rob Halligan Pen Pal - Newbie

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    I've gone through two Rev A03 versions and two Rev A02 already. The A03s work while testing them. Then, they die the first or second time I break them out in front of a client (when I'm on the clock and trying to look like I know something about technology!!). This last time I got the meeting and tested that it did work. Then the second I needed to use it, it didn't work. Yes, I try confirmed-to-be-good batteries in each and unscrew the barrel every time I stick them in my pocket.
     
    Last edited: Dec 2, 2015
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