Sony VAIO Duo 11

Discussion in 'VAIO / Sony' started by excalibur1814, Aug 27, 2012.

  1. Jorj_X_McKie

    Jorj_X_McKie Pen Pal - Newbie

    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    6
    Isn't that Artdock specific for the Samsung Slate 7, a Wacom machine?

    So it is mid June, and no news from either N-Trig or Sony about pen drivers. Sony doesn't respond to my support emails, and the one time I tried calling, the rep was so low-information I wanted to scream. N-Trig has removed the pen drivers from their support page, and Sony AFAICT has never had them listed and still doesn't. Do these companies *want* to fail? I'm giving it until Fall, and if Wintab support hasn't happened, or isn't immanent, I will sell the Duo 11 for a Surface Pro 2 and never, ever buy a Sony product again. N-Trig goes without saying... phooey!
     
  2. stoneseeker

    stoneseeker Animator and Art Director Senior Member

    Messages:
    3,570
    Likes Received:
    1,013
    Trophy Points:
    231
    That's a bummer man. Have you tried calling Ntrig support and talking with them? I was really hoping they would pull up their britches and become a viable alternative to Wacom...
     
  3. czm2000

    czm2000 Scribbler - Standard Member Senior Member

    Messages:
    1,015
    Likes Received:
    192
    Trophy Points:
    81
    I have not been able to get it to work :-( Would love to be able to though!
     
  4. Jorj_X_McKie

    Jorj_X_McKie Pen Pal - Newbie

    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    6
    Re calling N-Trig... no but I have received two emails from their tech support and both times was told that they are working on new drivers, implying but not stating that Wiintab support is coming. The last one said ETA was "2013". As far as I know, digitizers are all N-Trig does, right? It's not like it is a small resource depleted division of some mega corp... if this is 'what they do' then they seem remarkably bent on self-destruction, or losing out to the competition at the very least. I suspect they probably have 3 managers for every engineer! LOL!
     
  5. BurntOrngeLonghorn84

    BurntOrngeLonghorn84 Scribbler - Standard Member

    Messages:
    223
    Likes Received:
    14
    Trophy Points:
    31
    Remember to give software companies who don't code for Windows APIs just as hard of a time as you are hardware manufacturers!

    Personally I think there is some collusion in the ecosystem, but it's probably too small to make a blip on the DOJ's radar.
     
    Last edited: Jun 17, 2013
  6. Steve B

    Steve B Moderator Moderator

    Messages:
    3,300
    Likes Received:
    468
    Trophy Points:
    151
    For what it's worth, it's not specific to the Samsung Slate 7 at all, but it is Wacom. I wasn't sure if anyone had tried it on an Ntrig device, and so thought I'd ask. But the Artdock works on a number of other tablets like the Surface, some of the Atom slates, some Lenovo devices, etc.
     
  7. technikhaus

    technikhaus Pen Pal - Newbie

    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I've got to say, I love the duo. But I will never buy Sony again...
    Purchased my Duo two months ago, and after a week or so, the Shift and 'E' key were very difficult to use.
    I went back to the store when I could next go there, which was about a month after buying it. They sent it away for repair then and there.
    It's now been a month and I still do not have it back yet. I was going to go back tomorrow and demand a new machine, as this is just ridiculous, except it has just started snowing, so I won't be going anywhere tomorrow :(

    Has anybody else here had such bad service from Sony?
    They're saying that they're waiting for a new Keyboard to arrive in the country, but that it's back-ordered...
     
  8. Ashers

    Ashers Pen Pal - Newbie

    Messages:
    48
    Likes Received:
    2
    Trophy Points:
    16
    It took them almost two months to replace the screen of my Duo 11. I've used Sony repair maybe 3 or 4 times, now, and they've never hard the part in stock. I have the feeling they don't keep any stock at all.
     
  9. technikhaus

    technikhaus Pen Pal - Newbie

    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    So it's been barely two months, and mine's back at the repair agent :(
    This time for screen burn-in :(

    [​IMG]

    I'm aiming for a refund now, as I'm sick of having issues with this laptop, and plan to replace it with another macbook, as that was reliable for me last time :(
     
  10. kiyu727

    kiyu727 Pen Pal - Newbie

    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    15
    Good luck with the refund, if you can get it through I will try too.
    Got to admit, the screen burn-in is quite heavy when seen in person.
    But I cant get myself to turn it in as I do all my work on it and sending it in for like 2 weeks would cause serious problems :S
    Last month it has been reported that 2 Sony repair companies in germany closed due to money problems (with Sony ?) -__- so I expect long delay.
     
Loading...

Share This Page