Solution for Realtek High Definition Audio not working after windows 10 upgrade on Asus R1F

Discussion in 'Asus' started by scrambler, Aug 7, 2015.

  1. scrambler

    scrambler Scribbler - Standard Member

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    It took me a while to figure this one out, so I thought I would post my finding for whoever is having similar issues.

    My Laptop is an (old) Asus R1F that uses Realtek HD Audio.

    After the upgrade, The Audio devices were not working. No sound out of the speaker, no mic input. The device manager showed everything as working, but the audio devices shown were generic Microsoft ones (High definition Audio device ) and Not Realtek.

    Case 1)
    If you already had the latest Realtek High Definition Audio Codec Drivers (what they are called on their site: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false ) then I suppose you may only need to do the following
    • Go to the Device manager > Sound Video and Game controller, open properties on High Definition Audio device, go to Driver > Update Driver > Browse my computer > Let me Pick... > Uncheck Show Compatible hardware > Scroll Manufacturer list down to Realtek > Select Realtek HD Audio > Next > Confirm.
    • If you do not see Realtek in the manufacturer’s list go to Case 2 to first install the latest driver.
    • After that Device manager > Audio Input & Output should Show the Realtek devices (Mic, Dig Out, Speakers)
    • After that my speakers did work, but the microphone still did not. I had to go back to Device manager > Audio Input & Output, Uninstall the microphone, then reboot for it to also work.
    Case 2)
    If you did not have the latest drivers installed then do the following.
    • Go to the Realtek site and download the W10 driver for HD Audio (link above).
    • I tried installing the latest drivers but the installation would always failed. After searching for a solution, I found that for the install to work, I had to first uninstall "High definition Audio device" in The Device Manager > Sound Video and Game controller.
    • Once that is done, you should be able to run the Realtek driver install without problem.
    • After reboot, the systems will still show the same generic HD Audio devices instead of the Realtek one.
    • Go to the Device manager > Sound Video and Game controller, open properties on High Definition Audio device, go to Driver > Update Driver > Browse my computer > Let me Pick... > Uncheck Show Compatible hardware > Scroll Manufacturer list down to Realtek > Select Realtek HD Audio > Next > Confirm
    • After that Device manager > Audio Input & Output Showed the Realtek devices (Mic, Dig Out, Speakers)
    • After that the speakers work, but the microphone still did not. I had to go back to Device manager > Audio Input & Output, Uninstall the microphone, then reboot, and then everything worked.

    I hope this can help anyone with non working Realtek HD audio on windows 10
     
  2. Block_U

    Block_U Pen Pal - Newbie

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    Thank you for providing the various method. Yeah, the wrong realtek audio driver led to I can't hear anything. I followed the instruction and uninstalled the latest driver by Driver Talent, then I installed a different version of realtek driver by it with one click. After reboot, yeah, I can hear. You are a genius.
     
  3. lorastuward

    lorastuward Pen Pal - Newbie

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