Samsung Galaxy Book discussion thread

Discussion in 'Samsung' started by JoeS, Feb 26, 2017.

  1. João Pedro

    João Pedro Pen Pal - Newbie

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  2. DRTigerlilly

    DRTigerlilly Tablet Lead Mod (Retired) Super Moderator

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    No...Intuos are Wacom EMR Pro...it will not work with penabled devices which are essentially Wacom EMR Consumer/S-pen.
     
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  3. sosimple

    sosimple Pen Pal - Newbie

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    I have changed a bit the Samsung book 12 inspired from ios :)
    I have add:
    -Broken Taskbar
    -One click iPhone icons
    -Ios like folders

    Just to give ideas.

    [​IMG]

    [​IMG]
     
  4. sosimple

    sosimple Pen Pal - Newbie

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    Anyone has succeeded installing Android in dual boot in partition of the ssd, or in microsd?
    I watched prime os, version of android. It would be very good if we could dual boot it..
     
  5. koreoes

    koreoes Pen Pal - Newbie

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    Well I'm back! It's been a month since I dropped it in for repair and it wasn't a great experience honestly. Mainly due to the retailer and the outcome. There was very little, vague communication on what was going on, I was told it would take 2-3 weeks but it's been dragged on for a month. I called like 3 weeks in and was told it was delayed due to ' missing parts that were being shipped over '

    However I called Samsung directly today ( 1 month mark) and found out the repair job was complete ages ago. Like 2 weeks ago. Furthermore, there was no delay or problems with getting parts. They had to replace the mainboard, but with that they had to move over the old IMEI to the new mainboard, from there an error occurred in transferring the IMEI stuff and basically broke the whole tablet (they failed the repair). So instead they were willing to offer a full refund or exchange. They unfortunately don't have any Galaxy Book's in their stock so all they can do is refund me the full price. Yet all along my retailer hadn't said a single thing about a failed repair, or refunds/exchange.

    The process with Samsung was smooth thankfully, they realised what was wrong and put me to a case manager and sent me the refund form email instantly. but its confusing. I loved the book, better than surface or anything. HDR, amazing stylus, not so bad build quality, pen+case included etc... I'm not sure how fixing ports can cause the whole tablet to become unusable... but it is what it is?

    No options for the wifi only book now in NZ because the stock is gone and I'm pretty sure they wont sell the 2nd gen here, probably wouldn't buy it either. Snapdragon instead of Intel would cause alot of compatability problems. Will have to move on ;-; unless I buy the 4G LTE version, which is $600 more... ($1999)

    Tldr; they couldn't repair the ports, instead the tablet broke and I was offered refund. Retailer sucked and didnt tell me, had to ask Samsung directly for useful info about the repair and getting the refund.

    Now I'm lost on what to buy with the refunded money. I need a device for school to take notes with and handle decent loads, like light gaming, photoshop etc... Either spend $600 to get the 4G/LTE version or buy something else like a surface and pay even more ~$1000s more.

    Protip: send your devices for warranty repairs directly to the manufacturer, I will never send them through a retailer again. For anyone in NZ reading this, the retailer is Pbtech.
     
    Last edited: Feb 12, 2019
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  6. Hydraulic Potato

    Hydraulic Potato Pen Pal - Newbie

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    Maybe you could try the 2019 Notebook 9 Pen? It's supposed to be out soon. You will get a much better CPU, Thunderbolt, but will lose the 3:2 aspect ratio.
     
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  7. koreoes

    koreoes Pen Pal - Newbie

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    Ooo yes I saw trailers of that- I dont think Samsung notebooks get sold in NZ unfortunately :/ Amazon doesn't ship them here either. Will have to ask Samsung, thanks though^^
     
  8. thatcomicsguy

    thatcomicsguy Pen Pro - Senior Member Senior Member

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    While they still command a high price on eBay, if you keep an eye out.., I've watched several used Notebook 9 Pro 15"s in good condition go for very low prices, between $600 - $800, in eBay auctions. -And if you would be happy with the 13" model, then you can find them for even less. Currently, there's one being offered for $590 as a "Buy Now". (Though, you'd have to contact the seller and negotiate for over-seas shipping since he's indicated that he only wants to sell in the U.S.. That's usually doable, though. They just don't like the hassle and risks of customs and such, but if you promise to do all the research and cover the costs without complaint and without needing them to do any extra work, they'll often acquiesce.)
     
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  9. Shizaru

    Shizaru Scribbler - Standard Member

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    @koreoes at least you aren't stuck with a machine that has faulty ports, so it's not a bad result. You also have the opportunity to pick a new generation machine which is a bonus.
     
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  10. koreoes

    koreoes Pen Pal - Newbie

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    That is very true :D those ports were really annoying at points..

    Thanks for the detailed reply! I'll definitely keep an eye out. Those prices are so much cheaper than Amazon, wow.

    However is having no warranty still make this a 'worth' purchase? From what I've seen, Samsung Warranty for off market products in un-supporting companies is usually never successful, unless you ship it back to where the device originates from.

    In that case, are there any non-Samsung products that are good? In terms of EMR/pen and overall product. All I can find in NZ is surface, spectre, Acer flip, Lenovo Yoga and a few others.

    Last case scenario is to just get the 4g LTE version of the GB12

    Thanks!
     
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