I was at Best Buy yesterday looking at the new Surface products and checking out other machines currently in the market, and as I was looking at the Lenovo Yoga 900, an old couple walked in. They proceeded to the cheap Celeron/Atom based section and a worker met them there. The worker asked them what they were looking for. They said they needed a notebook for their son who doesn't know much about computers, and only needs a machine to check email, browse the web, Skype, and watch Netflix. Separated by a wall, they couldn't see me. The worker answered, "For what your son's using this machine for, I recommend at the very least an i5 processor, but possibly an i7." I started listening after he said that, and in my mind I was thinking "wtf are you talking about." He then proceeded to say that the cheap machines they were looking at would get so hot, that after 6 months the processor would BURN OUT. Other complete lies started flowing out his fat face after that. At that point I started to get upset. He then brought them from the section of $250 notebooks to the Surface Book and $1200+ machines. I went over to the desk where a bunch of workers were at and said "Listen, I understand upselling, but I'm just curious if you guys are taught to flat out lie and employ scare tactics about computers to tech-illiterate customers to make a higher commission and get them to spend more money." I told them what the guy said and the manager said that was extremely wrong. I then left the desk, interrupted the guy as he was upselling the Surface Book, and told the old couple they were 100% being lied to and that their son did not need the machine they were looking at. I then told the worker shame on you and laid questions on him targeting all the lies he spouted. He started denying that he said them, but the old man had my back. I left telling the worker he was no better than a used car salesman and that he should be fired. The couple left without buying anything. I met them outside and told them I had to say something because I felt what the worker was doing was wrong. They thanked me, asked me what machine I recommended, and then we went our separate ways. I was blown away at that level of dishonesty.