Poll: VivoTab Note 8 Owners, are you getting BSODs with the pen and Win 10?

Discussion in 'Asus' started by ToniCipriani, Aug 24, 2015.

?

Did your VivoTab Note 8 have problems with the pen in Windows 10?

  1. Yes, 32GB upgraded from 8.1 with the stock driver

    6.7%
  2. Yes, 32GB upgraded from 8.1 with the Wacom driver

    6.7%
  3. Yes, 32GB upgraded from 8.1 and clean re-installed

    6.7%
  4. Yes, 64GB upgraded from 8.1 with the stock driver

    23.3%
  5. Yes, 64GB upgraded from 8.1 with the Wacom driver

    33.3%
  6. Yes, 64GB upgraded from 8.1 and clean re-installed

    16.7%
  7. No, 32GB no problems via upgrade

    3.3%
  8. No, 64GB no problems via upgrade

    3.3%
  9. No, 32GB no problems via upgrade and clean re-installed

    0 vote(s)
    0.0%
  10. No, 64GB no problems via upgrade and clean re-installed

    0 vote(s)
    0.0%
  1. ToniCipriani

    ToniCipriani Scribbler - Standard Member

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    Figured it might be worthwhile to collect some statistics on who's having problems with the pen in Windows 10.

    Background:
    http://forum.tabletpcreview.com/threads/asus-vivotab-8-and-windows-10.66837/page-2
    http://answers.microsoft.com/en-us/...568-4cae-4773-a404-c47b070ae988?page=1&auth=1

    Summary based on current discussion (as of Aug 24th 2015):
    • The BSOD error is PAGE_FAULT_IN_NONPAGED_AREA on the file win32kbase.sys
    • Issue occurs when you are writing with palm resting on screen, which seems to indicate it is due to palm rejection
    • Issues seems more prominent on 64GB devices rather than 32GB
    • Some are experiencing reboots and freezing instead of BSODs, most notably on 64GB devices
    • Some have indicated it is more prominent if you had the Wacom driver installed prior to the upgrade
    • Asus' response is mixed at this point. One person on the MS forum claims Asus is working on a new driver, however in my personal discussion with them, they asked me to use the 8.1 drivers.
     
  2. thierryb

    thierryb Scribbler - Standard Member Senior Member

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    Voted yes. But it is rare, except in OneNote.
     
  3. HJK

    HJK Scribbler - Standard Member

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    Who has the 64 GB that had no problems via upgrade? If this can be verified, I might consider upgrading.
     
  4. ToniCipriani

    ToniCipriani Scribbler - Standard Member

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    Which is surprising considering so far most that complained has the 64GB version.
     
  5. pchan

    pchan Pen Pal - Newbie

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    I upgraded my AVN8 32GB through Windows Updates process.
    before updating, I uninstalled wacom drivers.

    Using the stylus as a pointing and navigating device is OK as long as my palm or fingers don't touch the screen at the same time. When my palm touch the screen even though the stylus hovering is detected or when stylus is used for drawing/writing, Windows 10 will reboot.

    In other words, there is no auto palm rejection. This is why using Zealot scripts to turn of touch detection drivers when I want to just do intensive stylus work is good until better drivers from either Windows, Asus or Wacom become available.

    Other than this, I have not experienced any other problems. I quite enjoy Windows 10 but was disappointed that Windows didn't include the onscreen keyboard that is used in Windows 10 mobile - The Word flow on screen keyboard. For now, Touchpal serves me well although the tracing lines that follows the sliding of finger is not as refined.
     
  6. Derson

    Derson Pen Pal - Newbie

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    May be the solution could be a palm rejection glove...;)
    Anyway, I think the problem is not 32GB or 64GB (because to the sold ratio), or Wacom or Intel driver. I guess is necessary a Windows update, meanwhile my old Samsung ATIV 500t is working fine with Win 10, no issures with pen on Onenote and others apps.
     
  7. ToniCipriani

    ToniCipriani Scribbler - Standard Member

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  8. ToniCipriani

    ToniCipriani Scribbler - Standard Member

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    So tally so far is that everyone is having issues. There was one who voted No at one but seems like answer has changed.
     
  9. achuang

    achuang Pen Pal - Newbie

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    So I am guessing don't update to Windows 10 as of the moment then..?

    I tried upgrading it twice right when it was released.. once the pen just died completely, the second time I was stuck on the infinite-explorer-reloading-loop after a BSOD.. gave up on trying to upgrade to Windows 10.
     
  10. ToniCipriani

    ToniCipriani Scribbler - Standard Member

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    At this point I would say so, unless the pen is not critical.

    I'm finding time to try to do a complete clean reinstall, also removing the entire eMMC contents.
     
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