Out of warrenty and 'bang'

Discussion in 'Hewlett Packard' started by alan sh, Feb 27, 2010.

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  1. alan sh

    alan sh Scribbler - Standard Member

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    I never switch off my tx2500ea - just put it in standby.

    So, the other day, opened the lid and - nothing. Just flashing lights.

    To cut a long story short, it turns out the bottom memory slot had gone dead. I had 2 x 2gb memory. If I go down to 1 x 2gb memory in the top slot it works, but I am then limited to the memory....

    Of course, the warrenty expired last November. Phoned HP, but they didn't want to know.

    Phoned Which Legal (in the UK) and I may have a case. BUT.... I work for HP and I don't really feel comfortable suing them.

    Now what?
     
  2. 970261

    970261 Scribbler - Standard Member

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    And if another memory stick doesn't solve it........then ur going to have to find a way to fix the memory slot. (either thru HP or another service.)
     
  3. alan sh

    alan sh Scribbler - Standard Member

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    It already has a 2gb SODIMM in one slot. I think that's the maximum. Anyone know differently (can I put a 4gb card in the slot?)

    Alan
     
  4. brokenlax

    brokenlax Pen Pal - Newbie

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    Ram is $30.
     
  5. alan sh

    alan sh Scribbler - Standard Member

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    Yes, but I already have 2gb in one slot. So, can I buy a 4gb SODIMM and use that?
     
  6. alan sh

    alan sh Scribbler - Standard Member

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    To answer my own question, yes a 4gb SODIMM will work in one slot. You lose a bit of speed, but I can live with that

    Alan
     
  7. Tiezep

    Tiezep technology enthusiast

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    how can your ram slot die and the have the second one work?

    it is plausible but I don't think that's the case in this particular computer. if one slot dimm would die (especially the bottom one) both would more than likely die.

    I'm thinking you have a bad dimm. if you work at hp I'm sure you can snag a dimm somewhere (even if you're just barrowing it)

    if you really want to sue (and I'm no legal expert) then get a job at dell or somewhere else first, then sue hp.

    it's also good to note that if it's just your dimm slot then you probably don't have a case, your laptop still works and this doesn't provide proof of a kill switch. if your chipset burned itself out of working order (like many other tx users) then you still don't have a case.

    your warranty is up buddy, it's your problem now. case closed.

    sorry, but I am just keeping it real,
    -Tyler
     
  8. alan sh

    alan sh Scribbler - Standard Member

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    A bit blunt in places (I assume you are American) but I see what you mean. :)

    However you are wrong in one way - the bottom slot IS dead. I have several 2gb simms and tried all the combinations.

    Alan
     
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