"Official" T904 Thread

Discussion in 'Fujitsu' started by SF6, Mar 12, 2014.

  1. Tom Garden

    Tom Garden Pen Pal - Newbie

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    Hey guys, I've been having numerous problems with my t904 but I'll start with the most troublesome. First off, the tablet pen doesnt work after installing Win10. The touch screen works, because I can use my fingers, but not the pen. I am an illustrator and got this comp with the idea that I could use it as a drawing tablet but so far it's been a waste of time. Is there a way to fix this or am I just gonna have to wait until windows gets their **** together and fixes it with an update? Second, everytime I open a programme or switch to another programme (already open) or even switch to a Windows explorer folder, the screen 'shrinks' about a cm for 2 seconds then goes back to original size before switching to the desired programme you have click on. So visually, it does what it does just before you (physically) flip your t904 portrait (turning it into a tablet) which flips the screen around to portrait mode. It's like the programme is about to flip my screen to portrait/tablet mode everytime I click on a programme... It's really annoying. I'd be extremely grateful if someone could help me out on these two issues. Thanks!

    Tom
     
  2. ATIVQ

    ATIVQ V⅁O⅄ Senior Member

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    This is probably not what you want to hear, but since the device only officially supports Windows 7 Pro and 8.1 Pro, you're better off using one of those operating systems.

    That said, for the pen you can always try uninstalling the Wacom drivers and reinstalling the latest version. For the display (non-)rotation you can try to uninstall the Fujitsu Display Manager, and if that fails you can try locking rotation with Windows Key + O as a temporary workaround.
     
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  3. Tom Garden

    Tom Garden Pen Pal - Newbie

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    Thanks, ATIVQ, It looks like I'll have to revert back to Windows 8...or 7. Which would you advise? Is the t904 better set up for win7 or 8 when it comes to it's wacom tablet screen function (for use in photoshop)? Also, will there be sufficient driver updates etc for those outdated OS's?

    Tom
     
  4. ATIVQ

    ATIVQ V⅁O⅄ Senior Member

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    I personally like Windows 8.1 Pro better than 7 Pro, but it's a matter of preference. Fujitsu has all the drivers for 8.1 but I don't suppose updates will be forthcoming, now that the T904 is obsolete. Some people are still reporting display-wake-up-from-sleep issues but I haven't experienced this, perhaps because I turned off Fast Boot in the BIOS - whether Windows boots in 2 seconds or 8 seconds doesn't make much difference to me. Wacom is still shipping updates for the Feel (tablet PC) hardware, which works very well, notwithstanding the wild inaccuracy of the pen 1 to 2 cm from the edges. I would recommend not installing the RealTek audio drivers - the default Windows drivers are better. If you have Sierra Wireless 3G/LTE, I recommend installing only the firmware update and using the default Windows drivers for that, they work better too. And... don't install the Fujitsu Display Manager, Mobility Center Add-On, Function Manager, Network utility, or Shock Sensor utility, they only duplicate features that are already available by default in Windows.

    You can automatically choose, download, and install the Fujitsu-provided drivers with DeskUpdate. The updated Wacom Feel drivers are on Wacom's site. The LTE firmware is on Sierra Wireless's website, and unless you're locked to one provider choose the "generic" firmware.

    In six months or so when Windows 10 is more mature, I'll probably upgrade.
     
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  5. Tom Garden

    Tom Garden Pen Pal - Newbie

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    Thanks ACTIVQ, I appreciate the help. I'll look into restoring win7.
     
  6. c-le-prof

    c-le-prof Pen Pal - Newbie

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    I just wanted to chime in about the issues you're having.

    I've had mine for over a year now and the pen has always worked fine. I just updated to Windows 10 last month and the pen as well as touch continues to work. It might be that there's another fix aside from reverting your system to an older version. Also, I've uninstalled Display Manager like ATIVQ suggested.

    What has frustrated me is that I've been using a second stylus for a while, it's a Fujitsu Lifebook stylus for an older model, and the eraser tip has always been recognized when I flip the pen to erase, in every program I've tried (ms word, onenote, artrage, sketchbook pro, etc). However now, after updating to Windows 10, the eraser tip on this stylus just acts as a pen tip and won't erase.

    My display would sometimes rotate on its own without having been physically moved around, and in addition to uninstalling Display Manager I disabled some "autorotate the display" or something like that somewhere in the display settings and that fixed the problem for me.
     
  7. Tom Garden

    Tom Garden Pen Pal - Newbie

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    Also, one of the (many) problems I am having is that my Pen digitizer doesn't work. The touch screen works with your finger, but the pen does not. Its also worth noting that I have a Wacom Intuos 3 installed on my computer as well so maybe they are competing with each other? Just recently, the Intuos tablet has stopped working so now both the Wacom Feel Pen Digitizer and the Wacom Intuos Tablet aren't working. All drivers relating to these devices seems to be working. The 'compliant Digitizer/pen/touchscreen' (wacom feel) drivers all say they are working and up to date in the Device Manager window but not the 'wacom tablet' driver (wacom intuos). It has a problem described as below:

    This device cannot start. (Code 10)

    STATUS_DEVICE_DATA_ERROR

    If anyone knows of a way to get the Wacom Feel Pen working AND have the Wacom Intuos working as well, you would be legends of the pixel universe.

    Tom
     
  8. Precurve

    Precurve Scribbler - Standard Member

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    I've had the t904 for about 18 months.I have a Cintiq21 connected to it and hot swap the t904 between office and home docks with multiple monitors. I have lots of USB and CAD mice peripherals. So I have a pretty dynamic display and controller environment. Sometimes the Cintiq calibtration gets whacked but for the most part both pen drivers are very stable and I have never seen the message you describe. I've had a Samsung series 7 and an old Gateway tablet pc also with tablet pc and Cintiq drivers going back 6 years or so. The tablet PC and the Pro drivers do not always play nice together.

    I am running Windows 8.1

    If it was me, I would uninstall all the Wacom drivers. If you don't get all the Wacom drivers uninstalled first, the problems can persist. I would try to get a fresh install of the tabletpc driver working, then take another run at the Pro/intuous driver. The Driver install order may have an impact. I know it used to on my old machines.

    Below is a screen capture for you of my desktop from my t904 with both drivers open so you can see the numbers. ( i use an aftermarket Fujitsu pen with dual buttons as the tablet pc pen, but that shouldn't make any difference for you)

    Here is where you can get the Legacy driver for tablet PC that I'm using
    Tablet PC – Enhanced Tablet Driver 7.2.0-4
    http://us.wacom.com/en/support/legacy-drivers/

    I learned a long time ago not to mess with a set of stable Wacom drivers. If you get it to work don't update that stuff just because there's a new version.

    I'm not saying that these versions are a requirement, just saying that this is what I have installed and what is stable on my t904.

    Proceed at your own risk. I make no guarantee that this will work. Keep us posted

    Wacom driver capt.jpg
     
  9. Compudoc

    Compudoc Pen Pal - Newbie

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    I'm a highly satisfied T904 owner for the past 13 months. I use it 7 days a week for work and play. Now I'm noticing that my shift and Ctrl key surfaces are rubbing off. (I guess I cut and paste a lot...)
    I've never had a keyboard show wear before. Are others seeing this?
    I started to wonder if this was a known problem when I looked at the manual and read:

    Keyboard




    The keyboard of your notebook is subject to continuous wear through normal

    use. The key markings are especially prone to wear. The key markings are

    liable to wear away over the life of the notebook.
     
  10. ATIVQ

    ATIVQ V⅁O⅄ Senior Member

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    All the plastic parts on my device are showing signs of wear. The top and bottom of the body are entirely scratched, and paint is extremely worn around the edges of the base. Surprisingly, the rubber pads are completely intact. All the glass surfaces are scratch-free, the metal body has a couple of tiny (milimeter-length) scratches that I don't know how they got there. The underside of the display glass has dust on it that is visible in direct sunlight - next time better get a gel gap display instead of an air gap. The fan is dusty but easy to clean with light pressurized air. The paint on the power switch is completely worn off. I almost always use external keyboards so the internal keyboard is very lightly worn even after a year and a half - the keys are shiny but no paint has worn off.

    In short, all plastic parts are exhibiting wear, all metal and glass parts are as-new. Dust behind the display glass is annoying to think about but not visible under normal conditions. The rubber parts are surprisingly resilient.

    Maybe Fujitsu should make rubber/metal/glass keyboard keys?
     
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