Ran into another problem. The refurb 5855 I ordered off of ebay had nothing on the emmc when I got it... no windows no nothing... I was able to install a clean copy of windows, but it does not activate. I tried both Professional and Home options, and neither seem to activate. Dell's driver website says that the OS recovery image is currently unavailable? I contacted their tech support and they have no options for me. Does anybody have any suggestions, or a copy of the dell recovery image? If I can't get this thing activated, I'm going to have to send it back to the ebay seller.