New Propad 600 and Elitepad 1000!

Discussion in 'Hewlett Packard' started by mitchellmcd, Feb 23, 2014.

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  1. III.Jg27ADLER

    III.Jg27ADLER Scribbler - Standard Member

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  2. 2.0™

    2.0™ Been Inkin' Staff Member

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    On mine, it's under "Smart card readers" in device manager.
     
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  3. III.Jg27ADLER

    III.Jg27ADLER Scribbler - Standard Member

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    Thanks for your reply!:thumbsup:

    Mhh, are you sure? I thought so, too, at first. However, my BB Q10 and my Jabra headset which both use NFC could not 'find' the EP and the other way round.

    Or do you know how to do it?

    When I connect (via tapping) the Q10 with the headset it works just fine. The built in voice of the headset says "connected" and that's it...
     
  4. 2.0™

    2.0™ Been Inkin' Staff Member

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    I haven't played with NFC yet. But try this...

    Go to control panel/devices and printers. While your headphones are on, click "add a device" in the upper lefthand corner, tap the headphones to the tablet rear and let it search for the headphones. I imagine once found, a dialogue box will pop up. Can't advise beyond that point but hopefully it should just work after that.

    Also make sure NFC is on. Now that's the kicker.... how to turn it on or off. :-/

    Also check to see if your Bluetooth is on. It's in the BIOS under advanced/device options.

    On the other hand, The NFC built into it might require some other software to make it work the way you're trying to use it. I'll ask around an see if anyone figured out alternative ways to use it. I know the question has come up since people around here have been wondering if it can be used in NFC point of sale solutions just like ApplePay.

    EDIT:

    Here's something interesting. I uninstalled the driver and it never automatically reinstalled itself. I'm thinking that is because either the NFC is off or it doesn't exist.

    EDIT2:
    When I manually tried to install the driver from HP's support site, if failed to install and returned a hardware ID not found error.

    EDIT3:
    LOL. Apparently, according to HP literature, NFC is shipped disabled.

    See here (page 8): http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04200256

    Hmmm...

    So how to enable it? I'm guessing using HP Client Security Manager which I previously uninstalled. If you still have it installed, poke around in that software package and see if you can enable the NFC.

    EDIT 4:

    Spoke to HP. If NFC isn't listed in your BIOS under advanced/device options, then it's not installed. Which for me is odd since the specs list it as being installed in the tablet.

    EDIT 5:
    Figured it out. Just has to reset the BIOS back to defaults and the NFC reappeared as a selectable device. Working now. Seems that one of the BIOS updates somehow removed the option.
     
    Last edited: Nov 13, 2014
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  5. III.Jg27ADLER

    III.Jg27ADLER Scribbler - Standard Member

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    Thanks 2.0! I really appreciate your help! What kind of model do you have? I got the G6X12AW#ABD and NFC is listed in the BIOS as far as I would interpret the attatched photo.

    However, I got a new (massive) problem with this device. Yesterday morning, while I was surfing the web out of nowhere, I got a bluescreen with a 'Kernel_Data_Inpage_Error'. When I want to reboot the EP 1000 it just shows error 0xc0000185. The HP support is helping me at the moment and I did a hardware check in BIOS already. I do not really understand, what the report says, but I guess it's a software/Windows thing :mad:.

    So, now I have to find the reason for this and I have the impression it could be my virus scanner which is AVIRA Antivir or the HP security suite (I am using the Security jacket). The HP security suite was always crashing when you locked the screen and wanted to unlock it again (no inputs by touch or keyboard were detected). As a result I had to reboot the device every time. Other software which were installed: Firefox, MS Office, Drawboard PDF, Skype.
     

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  6. 2.0™

    2.0™ Been Inkin' Staff Member

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    I have the Smart Buy G4S85UT #ABA version. Some places say it comes with NFC (even on HP's site). other places say it doesn't.

    As for your new problem, it relates to the paging file and how memory is being used. It could quite possibly be the AVIRA anti-virus. Avira might be a little too resource heavy on these tablets. Consider that the SSD is an eMMC device and not a SATA one. So bandwidth is impacted.

    I had a hard crash once. Holding the power button down for a least 15secs will cause a reset. You'll feel the system "buzz"when it does. Then hit the power button again to boot up.

    How large of a pagefile are you using or is it window's managed? If you get your system to boot, see how large it gets. You can find it in control panel/system, then on the left side panel, choose advanced system settings, then performance, then advanced tab. It will tell you the current size.

    But given that you have been having crashes with the security jacket, it might be a hardware issue. HP will probably have you run a diagnostic on the system then upload them the log file.

    Can't advise on the HP Security Suite other than to say that I uninstalled it. We have our own proprietary security. But when I did play with it that one time with my new Elitebook 2760P, I had to subsequently put a call into HP to reset my system back to factory in order to reset the system password. Never touched it since. :D
     
  7. III.Jg27ADLER

    III.Jg27ADLER Scribbler - Standard Member

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    Finally, according to the HP support, the BIOS test result delivered that the hard drive is causing this problem. So, apparently it is a hardware issue.

    What kind of antivirus program do you recommend then,
    2.0™?

    2.0™: "Can't advise on the HP Security Suite other than to say that I uninstalled it. We have our own proprietary security. But when I did play with it that one time with my new Elitebook 2760P, I had to subsequently put a call into HP to reset my system back to factory in order to reset the system password. Never touched it since."

    Nah, this is not really an option considering the price tag for this accessory.
    I would be an absolute impudence, if this error persists as it was advertised as a solid security feature. I could then go for an apple product instead.
     
  8. III.Jg27ADLER

    III.Jg27ADLER Scribbler - Standard Member

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    Here is the pic of the results, I forgot to post it...
     

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  9. dceggert

    dceggert Owner of a TabletPC Museum Senior Member

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    I have (2) different types of cleaners coming via UPS today and I am looking forward to trying them out on my pen.

    As an aside both of my R1 pens are dead now and will not work with my old EP900; one pen never got cleaned (quit pretty early) and the second was mechanically cleaned and dielectric grease applied to try to protect the contacts similar to what worked on older N-trig pens. The greased R1 worked much longer than the ungreased but it too has finally given up the ghost as well; I will not try that method on the R2 pen this time. This proved there was contact corrosion on the R1 and now my R2 has gotten so bad it is only usable for a few minutes at a time.

    I will, of course, post my results but they may be over in the Executive Pen thread. I plan on using the etching cleaner first to clean off all corrosion and then a protectant spray after that. The assumption, however, is that this corrosion is oxidation but it could in fact be dissimilar metal corrosion due to dissimilar contacts. The limited current of the electronics is insufficuient to keep the contacts clean by itself.

    I expect the pen to be restored to its former usefulness but time will tell if it remains operational. If the time is short it will be intergranular or dissimilar metal corrosion, if it lasts a long time it is likely to be oxidation corrosion.

    Oh goodie, an investigation into the depths of the design choices that went into the pen design!
     
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  10. 2.0™

    2.0™ Been Inkin' Staff Member

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