Intel HD Display driver crashing and recovering?

Discussion in 'Dell' started by biogon, Jan 23, 2014.

  1. biogon

    biogon Pen Pal - Newbie

    Joined:
    Jan 2, 2014
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    15
    About 2 or 3 times a day, my screen goes black for 5-10s and comes back.

    Windows says, Display Driver Intel HD graphics drivers for Windows (8) stopped responding and was successfully recovered.

    Any idea why this is happening? This is a Dell Venue 11 Pro (5130).
     
  2. Grampian

    Grampian Pen Pal - Newbie

    Joined:
    Nov 7, 2013
    Messages:
    25
    Likes Received:
    1
    Trophy Points:
    6
    Have noticed this happen once, wasn't doing anything special at the time.
     
  3. landofvanilla

    landofvanilla Pen Pal - Newbie

    Joined:
    Jan 24, 2010
    Messages:
    59
    Likes Received:
    5
    Trophy Points:
    15
    Happens to me every day too. Just been too lazy to search here to see if anyone else gets it and if it's been resolved. It's annoying though because it also crashes firefox when it happens.

    (Un)fortunately, mine also stopped charging via micro-usb after 2 months, (but still charged via the keyboard battery), so I have returned the whole glitchy machine itself.

    Would still be interested in how this problem can be tackled.


     
  4. next_milenium

    next_milenium Scribbler - Standard Member

    Joined:
    Dec 19, 2013
    Messages:
    182
    Likes Received:
    14
    Trophy Points:
    31
    Are you guys on DV8 or DV11? On my DV11, I had to manually install latest intel display driver from their download page and it solved the driver crash issue.
     
  5. biogon

    biogon Pen Pal - Newbie

    Joined:
    Jan 2, 2014
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    15
    Which driver did you use?

    I tried the generic Intel HD Graphics driver from
    https://downloadcenter.intel.com/Se... Processors with Intel® HD Graphics 3000/2000

    and the installer said that it couldn't find the right hardware.

    Thanks!

     
  6. noxxle

    noxxle Scribbler - Standard Member

    Joined:
    Dec 28, 2010
    Messages:
    351
    Likes Received:
    13
    Trophy Points:
    31
  7. biogon

    biogon Pen Pal - Newbie

    Joined:
    Jan 2, 2014
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    15
    Odd -- so where did @next_millenium get his drivers from?
     
  8. biogon

    biogon Pen Pal - Newbie

    Joined:
    Jan 2, 2014
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    15
    Installed the new Intel Chipset drivers on Dell's site dated 1/28/2014 and still got a graphics driver crash.

    This is pretty irritating.
     
  9. noxxle

    noxxle Scribbler - Standard Member

    Joined:
    Dec 28, 2010
    Messages:
    351
    Likes Received:
    13
    Trophy Points:
    31
    From another manufacture's website. Acer, lenovo and toshiba all have tablets with similar hardware. The graphics driver is included in the platform chipset package. May or may not be generic, as some manufactures tweak intel's drivers.
     
    Last edited: Feb 8, 2014
  10. biogon

    biogon Pen Pal - Newbie

    Joined:
    Jan 2, 2014
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    15
    Anyone else having this problem, or know of a fix?

    I did a clean restore a week ago and now the display driver is crashing on average once an hour.

    This is really stupid.
     

Share This Page