Huawei MateBook Tablet PC Surface Pro 4 Competitor.

Discussion in 'Other Brands' started by alextrela182, Feb 21, 2016.

  1. Droidophobe

    Droidophobe Scribbler - Standard Member

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    The MateBook, along with the accessories, are now on sale in the Microsoft Store for 20-25% off.
     
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  2. rabilancia

    rabilancia Pen Pal - Newbie

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  3. Droidophobe

    Droidophobe Scribbler - Standard Member

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    I've had my Matebook now for about a week. After all the Surface problems, I'm really pleased to have a tablet that actually works. I've been very impressed with the tablet itself although it's taken a bit to get used to having only a USB-C port. The pen is adequate for casual notetaking. My biggest complaints are with the folio keyboard, which provides so-so stability when typing and minimal protection, and the lack of other accessories. I bought the m5/8GB/256GB model for $799, and I think it's really a bargain for that price.
     
  4. neten

    neten Pen Pal - Newbie

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    How is the battery life overall and in sleep mode? Is there any drain?
     
  5. Droidophobe

    Droidophobe Scribbler - Standard Member

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    I'm getting at least 6-7 hours while using it for things like Email, web-surfing, and MS Office. I don't know about sleep mode...I am either using it or it's off.
     
  6. neten

    neten Pen Pal - Newbie

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    Thnx for the answer!
     
  7. rabilancia

    rabilancia Pen Pal - Newbie

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    Update on my experiences with the Huawei Matebook.

    Let me be clear: I really like my Huawei MateBook (Model: HZ-W09). It's incredibly thin & light with more than enough power and battery life for my needs. However, after just 3 months my device started having problems with the touch screen (both dead spots and phantom touches).
    1. After struggling for over a week with rolling back drivers & updates and refreshing the device multiple times, I was finally able to convince a Huawei tech support representative that I had a hardware issue. He finally opened an RMA support incident for me.
    2. Before the RMA was approved, I needed to take and submit 6 images (top/bottom/left/right/front/back) of the tablet and then was told I needed to call back the next day to learn if the RMA was approved.
    3. When I did call back, I was told that the RMA was approved but I would need to wait another 2 days to receive an e-mail with an RMA shipping label.
    4. The e-mail response with the shipping label came 3 days later and way too late to get it to the local UPS Store before the weekend.
    5. The response also indicated that I might need to wait 2 weeks or longer for the device to be shipped back to me.
    6. Huawei provides no RMA status update web-based query capability for us mere mortals.
    7. They also don't offer an equipment exchange option.
    8. In other words after complaining about (but really getting spoiled by) HP, Dell, IBM/Lenovo over the years, the RMA service from Huawei is the absolute WORST!
    While I hope that my Matebook will be returned sooner than later and problem free, I doubt that will ever consider buying another Huawei device.

    In short, my personal recommendation is: Don't let the very nice hardware from Huawei cloud your judgement. Simply stay away from Huawei & their antiquated/deficient repair service. I plan to update this post as things unfold.

    UPDATE: Pleasant surprise--received my replacement in what appears to be a brand new device (original new box with accessories removed). I received it on Friday after shipping it to Texas on Monday. However, if I did not have a My UPS account I would have had no notice it was coming--no e-mail communication from Huawei whatsoever.
     
    Last edited: Aug 20, 2017
  8. nicmazza

    nicmazza Pen Pal - Newbie

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    Hi, first post!
    Sorry it this is considered necroing an old post, but I did not want to open a new one just for one question.

    I have been using tablet pcs for a while now, mostly for handwritten notetaking. I used old ntrig (baaaad), synaptics (terrible) and now I am using a wacom emr device (best I have tried).

    I am interested in buying a replacement for my old tablet, and I have found a good price for this model. I am definitely ok with its performance and battery life, but I have read some not so great things about its stylus, which as I said is what I am mostly interested in.

    I have read the forum and the review made by @surfaceproartist on his site, and that reassured me a bit, but as returning it would be a bit of a hussle, I'd like to ask to those who have used it:
    Is it, in your opinion, suitable for heavy note taking in Onenote? I would not do anything drawing ( I'm a terrible at drawing ;) ) but I routinely take a lot of handwritten notes during meetings or when summing up articles and books. Would its stylus be a good option, or am I better off spending a bit more on a surface pro, or accepting a step down in performance ( I also have a normal laptop, so that would not be a problem) and go with an emr device like the miix 510 or the galaxy book 10.6?

    Thanks
     
  9. MacrosTheBlack007

    MacrosTheBlack007 Scribbler - Standard Member

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    The Matebook pen is decent. The Matebook is a nice tablet overall and, depending on your budget, consider the Matebook E which is the successor to last year’s Matebook. You can take advantage of Black Friday pricing and grab a Matebook E for $499 or $699. Check them out on Amazon or NewEgg.

    My favorite device / pen combo is the Galaxy Book 10.6 or 12 models with the S Pen. Just an awesome writing experience and it doesn’t need a battery to work. While the 10.6 is a nice device, the 12 is amazing with the AMOLED display. You can find open box, like new Galaxy Book 12’s on Best Buy’s website for just under $700.
     
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  10. nicmazza

    nicmazza Pen Pal - Newbie

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    Oh, that's a pretty good price on the matebook, thanks!

    Yep, the galaxy books are amazing, but the 12 model is a bit too expensive for me, given I just got a new laptop. The 10.6 has almost all I want in a tablet, but I just feel a bit silly buying a device with emmc (though its probably a 5.1 emmc) when for the same price I can get one with a SSD, like the matebook or the cube mix. Still, it might be worth it, especially since 10.6 in a 3:2 factor would be ideal for my needs.

    Thanks!
     
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