Hi all! So, I have the 'original' HP Touchsmart TM2 with the Core 2 Duo processor (which works wonderfully might I add) and I recently encountered an annoying problem. There are two white spots on the screen that appear to be bright-lit holes, basically two white spots about 10cm apart with a glow radiating from within them. They definitely are not dead pixels, something is up with the screen/backlight. HP offered to replace the screen (heck they're even paying for the shipping) with a turn-around time of 9 Business Days. Seems like a good deal to me since its under warranty. Has anyone had any bad experienced with HP's Warranty Process, as in have there been additional problems encountered as a consequence of utilizing HP's warranty service? Would appreciate the input!