HP Slate 500 Pics & Videos & Helpful Hints for New Users

Discussion in 'HP Slate' started by DRTigerlilly, Dec 3, 2010.

  1. Rick

    Rick Sr. Manager, Innovation and Experience

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    The BIOS will be posted to coincide with the restore release coming shortly. This is a 2 CD set.. The OS and a driver CD.

    I am going to assist HPCustExp with responding to questions to the best of my ability. . I will likely respond during the evenings, when I can. I can't provide specific dates for orders for various reasons but will investigate what info I can share.

    Reading other posts, HPCustExp's posts were with the best intentions as are mine. We appreciate our customers, forum supporters and hopefully we can help answer your questions.

    Rick - Program Manager, HP Slate 500
     
  2. dstrauss

    dstrauss Comic Relief Senior Member

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    If this is the case, then what is on the USB key that support already sent to me?

    Welcome to our Merry Band ofSlate bandits. As one of the lucky winners of the first shipment, I want to congratulate you and your team on a great first product. Speaking for many on the board, any explanation of the cause of the delay and prospects for ramping up production would be greatly appreciated.
     
  3. Rick

    Rick Sr. Manager, Innovation and Experience

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    That will restore your hard drive back to the factory image

    Rick
     
  4. dstrauss

    dstrauss Comic Relief Senior Member

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    Sorry for not being clear-what will the CD's do that the USB won't?
     
  5. Rick

    Rick Sr. Manager, Innovation and Experience

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    The OS CD will allow you to repair your image or install a clean image, base OS. The driver CD is a collection of all of the drivers and non OS deliverables. This will allow selective installs in case you need to re-install a driver. The combination of the two CDs installed will be the same as the factory image.

    Rick
     
  6. Rick

    Rick Sr. Manager, Innovation and Experience

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    Thanks for you kind words . Hopefully we can help provide some insight and answers..

    I understand your request on the delays and will investigate a response.

    Rick
     
  7. krelvinaz

    krelvinaz Systems Analyst

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    Just out of curiosity, if this comes on CD's does it come with a CD Drive to read them with?

    Assuming for a second that the OS is corrupt and you need to reload the recovery OS/Software, the unit does not include a CD Rom drive. Would be hard to mount it remotely via a network share if there is no working OS.
     
  8. sonus911

    sonus911 Scribbler - Standard Member

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    You're presumably supposed to buy an external drive. I think the best solution would have been to either put it all on a flash drive or give us the option to download and transfer the CDs' contents to our own bootable flash drive.
     
  9. Rick

    Rick Sr. Manager, Innovation and Experience

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    Restore can be made with the following methods:
    1. OS CD and Driver CD with an external USB drive
    2. USB disk-on-key system restore available from hp service
    3. PXE boot install from network, using HP USB/RJ45 accessory.

    RIck
     
  10. krelvinaz

    krelvinaz Systems Analyst

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    Thanks for the comprehensive response. Refreshing...

    Hopefully my unit shows up soon... we have a number of people interested in what it looks like with a few ready to bite as soon as they see one first hand.
     
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