Gateway C-140x Waiting Room

Discussion in 'Acer (Gateway)' started by Bevelund, Aug 7, 2007.

Thread Status:
Not open for further replies.
  1. gutierrez

    gutierrez waiting for a fixed fan

    Messages:
    77
    Likes Received:
    0
    Trophy Points:
    16
    Interesting moment today, I called in to check my order status on the way to work and it told me I needed to speak to a customer service rep. It passes me over to Tom, and he looks the order up, "It's still on track for August 28th..." (I wonder how many daily calls they are getting over the c140x/e295 with all the delays I'm seeing.)

    So why did I need to be passed over to him? Should I be optimistic or paranoid?

    Anyone else order the E-295? I'm curious as to whether any other corporate orders have been delayed.
     
  2. chriscannon

    chriscannon Proud Member of the PFJ! Senior Member

    Messages:
    905
    Likes Received:
    0
    Trophy Points:
    31
    I think they are all freaking delayed... Anyway, i wouldnt worry. If anything was messed up in your order CS would know. Maybe you should even call your sales rep. Apparently my sales rep has "connections" and "sources" that tell her whats going on with the delays...

    But so far all of the answers ive gotten when asking for delays have been different... so i dont know
     
  3. MarkT

    MarkT Venerable Optimist

    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    16
    My favorite was when CS told me it was probably being delayed because they were moving a production facility back to the U.S. from Mexico. (Cosidering my laptop was being put together in China) .... :)
     
  4. MarkT

    MarkT Venerable Optimist

    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    16
    Mines getting real close now...

    Aug 23, 2007 7:05 AM
    On FedEx vehicle for delivery
    PORTLAND, OR
    6:57 AM
    At local FedEx facility
    PORTLAND, OR
    4:41 AM
    At dest sort facility
    PORTLAND, OR
    2:42 AM
    Departed FedEx location
    OAKLAND, CA
    Aug 22, 2007 5:48 PM
    Arrived at FedEx location
    OAKLAND, CA
    4:26 PM
    Departed FedEx location
    INDIANAPOLIS, IN
    1:32 AM
    In transit
    INDIANAPOLIS, IN
    1:00 AM
    Int'l shipment release
    INDIANAPOLIS, IN
    12:15 AM
    Arrived at FedEx location
    INDIANAPOLIS, IN
    Aug 21, 2007 3:39 PM
    Departed FedEx location
    ANCHORAGE, AK
    1:08 PM
    Arrived at FedEx location
    ANCHORAGE, AK
    10:05 PM
    In transit
    SHANGHAI CN
    9:31 PM
    Left origin
    SHANGHAI CN
    9:09 PM
    In transit
    SHANGHAI CN
    10:34 AM
    Picked up
     
  5. nikecar

    nikecar Scribbler - Standard Member Senior Member

    Messages:
    1,524
    Likes Received:
    0
    Trophy Points:
    56
    knock knock
     
  6. cbeas

    cbeas Pen Pal - Newbie

    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    16
    I also called the order status line this morning & was transferred to a customer service rep. For what it's worth she said that my order was showing to be on track for the EAD of 9/4 (although my sales rep originally told me that it could be as late as 9/11) & that she didn't show any backorder issues or other problems with my order in her system. Who knows if that info will prove to be accurate or not! We'll see!
     
  7. MarkT

    MarkT Venerable Optimist

    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    16
    And it's here, WooHoo! Now to run back to work, with the laptop of course... :)
     
  8. nikecar

    nikecar Scribbler - Standard Member Senior Member

    Messages:
    1,524
    Likes Received:
    0
    Trophy Points:
    56
    Christmas in August.
     
  9. chriscannon

    chriscannon Proud Member of the PFJ! Senior Member

    Messages:
    905
    Likes Received:
    0
    Trophy Points:
    31
    Ugh... maybe mine will get delayed again and end up being a self-christmas present...


    Congrats Mark...
     
  10. MadRavenOo

    MadRavenOo Pen Pal - Newbie

    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    Congrats MarkT,

    and it looks like Santa is checking me twice, (least my payment)
    as a large sum was (finally) taken from my card (for the correct amount ;) )

    Anyone know how much longer after payment is taken for it to ship?
    (status of order is still the same on the site, but I think there is a delay in the status update)
     
Thread Status:
Not open for further replies.

Share This Page