I am now on my 8th Q584. The last two customized versions came straight from Japan and the top edge was not sealed so I just put my fingernail underneath the seam and the entire case just opened up. I am getting my 8th one tomorrow morning and if it has the same problem then I am officially done with this tablet. I think I have spent enough time trying to get a good one and am utterly shocked with the poor build quality that Fujitsu is letting these off the assembly line with. I really love the idea of this tablet if the build was 100% finished. I wish everyone the best of luck as I will either have one more last post in this forum or continue to contribute if I get a good one. Getting pretty close to a Thinkpad 10 release though, so I won't feel too bad using my SP2 until that is released. Hopefully Lenovo doesn't pull another bonehead move by not including a Wacom digitizer like they did with the Thinkpad 8.