Hi, Thank you for guiding me . Couple of months ago my friend visited me and lobbed the eleitepad , he went on ebay and purchased the same for a bargain but never really turned on the machine . anyone last time he visited me , he gave the machine to me requesting for a set up similar to mine. Last night I turned on the machine and it only starts cmd with a HP ENTERPRISE Logo below then continues to set up asking for email and name . I am able to bet into the BOOT MENU and see the options or change it . Does anyone suggest an erase disk from BOOT and then clean install windows 10 from a USB ? PLEASE HELP! p.s : My friend wrote to the ebay seller and got a reply saying he had no clue about it and had sent it to HP BATTERY REPLACEMENT and never had turned it ON!