Double-Check That Order Summary

Discussion in 'Lenovo (IBM)' started by dellaster, Jul 13, 2020.

  1. dellaster

    dellaster Scribbler - Standard Member Senior Member

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    B53813C3-E6F3-4EAA-8EE3-D890632D5CC0.jpeg Do you notice anything funny about this order summary? That’s right, the CouponSaved discount was not subtracted. This was Sunday so I had to wait till this morning to get Lenovo support in chat. Twenty minutes later, the rep admitted the error but said the order was already processed and no changes could be made.

    I could have cancelled, reordered, and gotten a couple of bucks off (one of the two discounts expired and the web price went up almost a dollar) but that didn’t seem worth it. Moral of the story: check that order summary before you click on “buy”.

    Thank goodness I didn’t goof like this when ordering my ThinkPad X1 Extreme gen 2.

    Edit: I think what it did was apply the coupons *instead* of the web price rather than stacking on it.
     
    Last edited: Jul 13, 2020
    Bronsky, Marty and JoeS like this.

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