Dell Venue 8 pro 5855 defect after Windows reset

Discussion in 'Dell' started by Gerhard, Feb 23, 2021.

  1. Gerhard

    Gerhard Pen Pal - Newbie

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    Hello
    i got a DELL venue 8 pro 5855 with Windows 10. I Bought it online. When I switch it on after charging, the display stays dark, but when i use a LED-lamp and shine on the display i can see that the display is on. The seller set the windows back to factory settings (select language...). Can it be, that this "reseting" can lead to this effect? Or does that mean, that the backlight of the display ist defective?
    Please help
    regards
    Gerhard
     
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