Dell Venue 8 and 11 Pro -- Stylus Problems and Possible Fixes....

Discussion in 'Dell' started by RomeoJunior, Nov 3, 2013.

  1. RomeoJunior

    RomeoJunior Pen Pal - Newbie

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    much of the discussion about this important issue is getting lost amongst the rave reviews of the Venue 8 Pro.

    Since this issue is a dealbreaker/dealmaker for many wanting an 8" formfactor device you canthrowon a beltclip with full portability and full Windows on it, I thought it'd be best to try and consolidate everyone's experiences. As for mines...


    ....we cant expect a full Wacom experience, but the continued inking alphanumerics once we've stopped writing one of them is a huge issue.

    For example, in writing the word Dell, our hands NATURALLY transition from the bottom left corner of the D to the beginning next letter, which is usually the line in the "e." Well, once the stylus is lifted from the D, it continues to ink in the direction of the e, then it continues to ink from the bottom of the e to the top of the l,...the same for the next l, and we're done if we only have to write one word. Well as you might guess all of the lifting stray ink errors make for an ok drawing experience but an absolutely horrible note-taking experience.

    Get rid of the trails and stray marks where the pen can stop communicating with the digitizer panel once it's lifted every time and....again...it wont be Wacom,...but I'd certainly be happy with it because the placement of the pen to where it begins to write is pretty darn accurate. At this point,....all that we need to know is, is this fixable, or is this inherent?
     
  2. morok

    morok Guest

    I still can't believe Delll will ship a new product without any testing.

    Maybe they test the stylus on windows 8, so it could be some software issue with Windows 8.1.
     
  3. lovelaptops

    lovelaptops My friends call me Jeff Senior Member

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    I would never want to understate Dell's potential to blow it on a key feature - much less overall quality control! I want to believe this is a "new Dell," and certain of their new products suggest at least their design innovation has returned, but as we all know, the devil is in the details, and these models seem to have come out of the gate too quickly to have all of those ironed out. My standard policy - often violated by impulse! - is never to buy the first production run of an entirely new product unless it is more for learning than for actual use, and as long as it is 100% returnable.
     
  4. runnershigh

    runnershigh Pen Pal - Newbie

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    Thank you for your purchase of the Dell Venue 8 Pro. We appreciate your feedback on the stylus, and apologize for your experience. A firmware update for the stylus will be available next week to address this issue.
     
  5. funkyGeneral

    funkyGeneral Pen Pal - Newbie

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    That is a extremely bold statement, and one that a lot of people may have been wanting to hear. I don't suppose there is any way to corroborate that? Or for you to confirm that you are a representative of Dell? I think that would go a long way to sway opinion back to Dell's favour, after releasing such a lack luster pen performance.
     
  6. barnesgj

    barnesgj Scribbler - Standard Member

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    Totally agree that this is the most important post we've seen on the DV8 so far. Just need verification.
     
  7. runnershigh

    runnershigh Pen Pal - Newbie

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    Yes, #Iwork4Dell. A firmware update will be posted next week. Thank you for your patience.
     
  8. JoeS

    JoeS I'm all ears Senior Member

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    Hope it fixes most of the stray marks! #unnecessaryhashtagthisainttwitter
     
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  9. funkyGeneral

    funkyGeneral Pen Pal - Newbie

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    I wonder if the fix will make the pen at all usable for any drawing? It is not my primary reason for the tablet, but I would not mind having the option... #IamSuperman... (That's all I have to do to be Superman, right?)
     
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  10. taponick

    taponick Pen Pal - Newbie

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    Eerie!

    Should we be paying attention to the being behind the hashtag?
     
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