Hello, I did a fresh install of Windows 7 on my new slate and it did not come with a recovery partition. I installed all the drivers and the Easy Settings tool and the Play Touch Launcher. Easy Software Manager will not install and I repeatedly get the error "unsupported model." I've searched through this forum and have tried to locate the PATCH_XXXXX.XML file in the Program Data directory but it does not exist. Only two small .db files that look like Easy Software Manager logs show up in the directory. Any chance someone can provide me with the orcaservice.samsung.com link to download the Clock and ToDo App? Or instructions on how to query that web service? I'm not really interested in the other apps but those empty spots on the Touch Launcher are driving me crazy! Thanks!