Can't install Wacom tablet pc drivers >:[

Discussion in 'Microsoft' started by DoctorBunsenHoneydew, Feb 9, 2013.

  1. DoctorBunsenHoneydew

    DoctorBunsenHoneydew Scribbler - Standard Member

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    Well crap. Looks like wacom's tablet pc drivers won't install on the surface pro. That means no pressure sensitivity in photoshop and sai, and no support for middle click.

    Anyone have any luck with this?
     
  2. cartoonmonkeystudio

    cartoonmonkeystudio Pen Pal - Newbie

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  3. zbrush

    zbrush Pen Pal - Newbie

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    what drivers did you installed ? on ativ pro these drivers worked fine :
    Tablet PC - Enhanced Graphics Driver 7.1.0-8 30 Oct 2012
     
  4. cartoonmonkeystudio

    cartoonmonkeystudio Pen Pal - Newbie

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    That is a different machine, of course. That driver fails to install on the Surface Pro.
     
  5. darkmagistric

    darkmagistric Scribbler - Standard Member Senior Member

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    looks like holidng off on getting the Surface Pro was a smart move for me. I would use Photoshop CS5 and Sai almost exclusivly on the Pro. This kills the purchase for me.

    When the driver fails to install....What error message does it give you? "Tablet Not found"?

    If thats the case......here's something to try....If you can.....Parition the SSD and try and install Windows 7 on the Surface Pro.

    Windows 8 in general has just been a giant driver mess with Wacom. Alot of the drivers I used on Previous Tablet PCs running XP, Vista, & 7 just wouldn't run on Windows 8.

    If you can install Windows 7 on the Pro...and get the Wacom Driver to work.....then clearly the Problem is with Windows 8 and not the Pro's digitizer.
     
  6. venain

    venain Pen Pal - Newbie

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    This is such a huge mistake by microsoft. It actually doesn't surprise me now that I think about it, and is probably most of the reason they didn't advertise the wacom tech at all. I hope its a simple driver issue and not something more complicated like MS using some weird hacky wacom tech that they never end up fixing. I just can't believe they wouldnt have stylus support ready at launch for anything other than the 3-4 winstore apps that are a complete joke compared to their desktop counterparts. Complete dealbreaker for me, will be canceling my preorder if I don't see some sort of fix before the weekends over:\
     
  7. DoctorBunsenHoneydew

    DoctorBunsenHoneydew Scribbler - Standard Member

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    I had this exact same issue with the series 7 slate in windows 8. Difference was I could install wacom's table pc driver. On this device, you can't install that driver, as it gives a "tablet not found" error.

    Thanks for the suggestion about windows 7, but honestly screw that. I'm not wasting a day with all that just because MS and Wacom can't get their stuff together.
     
  8. cartoonmonkeystudio

    cartoonmonkeystudio Pen Pal - Newbie

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    Yes..screw that indeed.

    I think I have 15 days to return this thing. Maybe the Lenovo will have better Wacom Support. Helix anyone? If anyone from Wacom or MS could step in and address this monumental screwup..

    I'm not holding my breath on that one..
    :mad:
     
  9. cartoonmonkeystudio

    cartoonmonkeystudio Pen Pal - Newbie

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    I would also urge everyone to take to twitter, google plus, etc.. and tweet the fact that a working wintab Wacom driver isn't available for Surface Pro.
    Lack of pressure in Sai, Photoshop, Painter, and Flash... among others!

    Take them to task over this. It has been over ten years, and MS / Wacom have never figured out how to coordinate on this driver issue! Mind bogglingly insane. They will hemorrhage customers if they don't fix it. Perhaps they just don't care about the artist / designer crowd. Grr..
     
  10. Neve

    Neve Pen Pal - Newbie

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    When you guys say the drivers aren't installing, do you mean that the application refuses to open or that every time you load the drivers, they just don't respond? Just curious!

    Anyway, sometimes having the specific drivers for your tablet pc may not always be the best option, which is an oxymoron in itself, if you think about it. For example, I have a Fujitsu Stylistic that has its own pen driver, but that doesn't recognize sensitivity. Why Wacom hasn't released an updated compatible version for Windows Surface is odd, if it works on other PCs. I would try to contact Wacom and Microsoft to see what's up. Not much help, but those are the best options.

    A rogue bit of advice that has helped a lot of older users is to try Wacom tablet driver 5.05-7. When replacing my Fujitsu pen driver, I tried a the latest Wacom ones at the time and it wouldn't install. But this particular driver just seemed to click and I've had no problems with it. You can find it on Wacom's website. It's worth giving a shot. Sorry I can't provide a better solution. Now that these reports are coming up, I'm getting a touch nervous myself. :(
     

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