BSOD error code: 0xc00000d on a T100TA--a cry for help from a non-professional!

Discussion in 'Asus' started by HJK, Feb 26, 2017.

  1. HJK

    HJK Scribbler - Standard Member

    Messages:
    458
    Likes Received:
    44
    Trophy Points:
    41
    So my daughter's T100TA BSoD'd on her today, and all we can get is a blue screen that says the following:
    "Recovery
    Your PC/Device needs to be repaired
    The Boot Configuration Data file is missing some required information.

    File: \BCD
    Error code: 0xc00000d
    You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.




    Press the Windows key for UEFI Firmware Settings"

    I've watched some helpful Youtube walk-throughs on other devices, so this looks repairable, but I'm not sure how to do it. First of all, what's the best way to get installation USB? Can I find something to download from Asus or MS onto a USB drive? Or should I call Asus and have them mail me one? Also, the device originally had Win 8.1 but was upgraded to Win 10.
    Does anyone know where I might be able to find some good tutorials? I think I can do this myself, but this is definitely uncharted territory for me.
    Thanks in advance!
     
  2. alexnir

    alexnir Pen Pal - Newbie

    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
  3. HJK

    HJK Scribbler - Standard Member

    Messages:
    458
    Likes Received:
    44
    Trophy Points:
    41
    Thanks for the response. I called Microsoft and they were able to walk me through fixing the device. It seems to be working fine now, except for the keyboard but I think that's a hardware issue.
     
Loading...
Similar Threads - BSOD error code
  1. kinonotabi
    Replies:
    12
    Views:
    1,399

Share This Page