Bitlocker issue

Discussion in 'Windows 10' started by bloodycape, Feb 23, 2016.

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  1. bloodycape

    bloodycape confused Senior Member

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    I had some bltlocker issues; so, I turned it off to turn it back on again. However, I can't get it to turn on again. I get the error message something went wrong, try again. I did, but so far no dice. I tried to google it, but some of the answers are for Windows 8, and didn't work. One suggestion I check my bios firmware, but I think I have the latest one for the Surface 3. Any ideas?
     
  2. bloodycape

    bloodycape confused Senior Member

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    Okay I restarted my computer and now I noticed in device manager that it says TPM2.0 is has an errors. Says requested device is in use. Any ideas?
     
  3. Steve S

    Steve S Pen Pro - Senior Member Super Moderator

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    <<...Any ideas?..>>

    ...Do some research on resetting / clearing your TPM. There are Microsoft knowledge article on both (I think...). Clearing the TPM is a non-trivial step, so don't attempt it until you fully understand the implications!

    Good luck...
     
  4. bloodycape

    bloodycape confused Senior Member

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    The issue was solved when windows installed another firmware update and update to the latest build.
     
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