These findings are wild, Mesosphere. Great work. Probably my unit shouldn't qualify for inclusion in the statistics because even though mine did not exhibit problems, I returned it when there was a batch of different users reporting the problem. I use my technology on the road and there is nothing worse for me than when a computer fails while on a business trip. So my AVN8 didn't get the usage that other people here are probably putting theirs through. I wonder whether the failure rate has something to do with why the device is still not available at big box retailers. I am really surprised that 2+ months after the devices have been in the wild, they still have not popped up at the Best Buys of the world. Either way, very disappointing. I bought a firesale-priced Surface Pro hoping that this would solve my inking needs and while it's a great machine, the form factor does not lend itself well to quick usage while on phone calls. I need to be more confident in the AV8N or have a Surface Mini actually surface.