[500T] I lose sound sometimes

Discussion in 'Samsung' started by thierryb, Nov 25, 2012.

  1. thierryb

    thierryb Scribbler - Standard Member Senior Member

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    or the sound is completely distorted.
    After a reboot, everything is ok.
     
  2. Vladdie

    Vladdie Scribbler - Standard Member

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    I have lost sound twice as well, I haven't had a blue screen yet and haven't heard the sound becoming distorted. Has anyone else experienced the sound breaking or knows of a fix instead of reboot?
     
  3. Tourniquet

    Tourniquet Scribbler - Standard Member

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    I have not, but here i got two times some very high pitching sound when i wanted to watch a movie. It also went away after i shut it down.
     
  4. Vladdie

    Vladdie Scribbler - Standard Member

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    I just heard the high pitched sounds and a few pops, then it returned to normal. Hopefully the tablet isn't going to progressively get worse and have more issues.
     
  5. gshocker

    gshocker Pen Pal - Newbie

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    I have had the same thing happen. It seems that sometimes the sound just vanishes and no matter what I do the only way to recover it is a reboot.

    I have also heard that high pitched sound once and a reboot fixed that and I have not gotten it since.

    I hope this is some strange bad driver issue and not a bigger problem.
     
  6. thierryb

    thierryb Scribbler - Standard Member Senior Member

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    ok, I am not alone.
    I hope someone from Samsung read here.
    And if not we are able to give them a link to this thread.
     
  7. heatlesssun

    heatlesssun Scribbler - Standard Member Senior Member

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    I'm experiencing this problem as well. A work around with having to reboot is to:

    1. Go to the Device Manager
    2. Open Sound, video and games controllers node
    3. Disable the Intel SST Audio Device (WDM)
    4. Re-enable the Intel SST Audio Device (WDM)

    That's fixed it for me every time so it looks to be a software bug and I've reported it to Samsung, I imagine there should be new drivers coming hopefully soon.
     
  8. thierryb

    thierryb Scribbler - Standard Member Senior Member

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    Thanks heatlesssun.
    I discovered that it could be a reason of some tablet freeze.
     
  9. heatlesssun

    heatlesssun Scribbler - Standard Member Senior Member

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    I've been thinking as well about a link between freezing and the lose of sound as it seems like I recall the freezing and loss of sound happening together once before.

    So hopefully it's just a driver issue that gets sorted out soon.
     
  10. Tourniquet

    Tourniquet Scribbler - Standard Member

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    I know a lot of people think that it may be releated to the freezes, but at least for me, im not so sure.

    I nerver noticed that my sound was gone, the only problem i got is that high pitched sound i sometimes get while watching a movie.

    Last time my tab froze (yesterday) i pushed the windows button a couple of times and than i got a bluescreen, but the tablet didn't restart.

    The Problem was: DRIVER_POWER_STATE_FAILURE.

    After that i decided to return the tablet.
     

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