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Thread: Pen Problems?
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04-19-2012, 09:37 PM #1Scribbler - Standard Member
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Pen Problems?
I got an HP 2730p today (another one because I liked my sister's...) and it was doing fine, but now it's not. At all. I think the bad thing happened when I installed some Windows Updates and a Wacom Penabled Minidriver was among them. After that, I lost sensitivity, but then I downloaded drivers from both the HP website and the Wacom website, and it was fixed EXCEPT for in MyPaint, which didn't detect the pen for almost a minute, and then had no sensitivity when it did, and then it stalled up again.
So I tried uninstalling the Minidriver, which then pretty much seemed to delete the whole pen altogether. No pen anywhere, in any application, not even a hover. I restarted the computer and it came back (the pen, not sure about the minidriver), but still no sensitivity, this time anywhere, including OneNote, where it worked even if it didn't in MyPaint.
I then shut the computer gently and resisted the urge to throw it out a window.
You know what's funny? Having a pen problem with a new computer and both Wacom and this forum are down for maintenance. I nearly cried.
Please help me. Obviously when left to my own sources I make it worse, ha.
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04-19-2012, 10:50 PM #2
Re: Pen Problems?
The base windows drivers will allow proper detection of the pen, and pressure in the TIP, One Note, Journal, Sketch Book Pro and maybe a few other things; but to get hover click, as well as pressure in other programs working you need to have a proper Wacom driver (the one direct from Wacom); and for sure the Wacom driver from Windows Update will not let the pen function right so you may want to hide the update (click to have windows search for updates, then look under the optional updates and find the Wacom one, right click on it and choose to hide it. Personally I only ever use Windows Update to get drivers initially I can't get elsewhere, and then disable it because it slows things down and more often hurts rather than helps)
Current: HP 2730p Win 7 & Linux Mint | Toshiba M4 | Motion M1400 renice 120GB SSD | ITRONIX IX-325 | Motion F5 (U7500 update) | Fujitsu P1620 | T4220 w/SXGA+ 160GB Intel X18-M & 1TB HDD in bay | broken TC4400 [for experimentation] | i5 3570K mITX desktop w/GTX460 | ASUS N10j
Gone but not Forgotten: HP Tm2 | HP Slate 500 | HP touchpad 32GB | 6-core desktop
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04-19-2012, 11:08 PM #3Scribbler - Standard Member
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Re: Pen Problems?
Okay, I reinstalled the wacom driver that I had in my downloads folder (they're still down so I couldn't get it from their site). MyPaint isn't freaking out anymore, but there's still no sensitivity.
Also, instead of that little circle when hovering, it's the mouse icon.
When in OneNote, there's no sensitivity, and it defaults to the flashing bar for text when hovering, rather than a pen from the Draw bar.
Is there something else I should install?
EDIT: They're back up so I'm doing an install straight from their site. It's the same thing though so I don't really expect it to help. I'm also going to try the pen driver from the HP website, though I've done that a few times already also.
Is it bad to keep downloading them on top of each other?
EDIT 2: I think they're the same thing, actually. Oh well. Problems are still there. :\Last edited by Boots; 04-19-2012 at 11:30 PM.
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04-19-2012, 11:38 PM #4Scribbler - Standard Member
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Re: Pen Problems?
Edit: Never mind. Now it looks like it's an issue with MyPaint though, so at least there's that. Everything seems to work except for MyPaint spazzing out.
Last edited by Boots; 04-20-2012 at 02:20 AM.
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04-20-2012, 10:58 AM #5Scribbler - Standard Member
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Re: Pen Problems?
Just to clarify what the problem is:
When I open MyPaint it stalls. When my pen hovers over the min/max/exit buttons they do not highlight like normal, nor do the file/etc buttons. If I click one, it takes a few seconds until it decides to function, and then there are streaks of pen on the drawing area, like I made a line from the drawing area to the buttons. So basically, serious lag? It works perfectly on my sister's model, which is exactly the same.
Any ideas on what this could be? To me (and I know nothing about computer hardware, this is just speculation) it sounds almost as if it's a lack of memory (it sounds like when people try to run PS on a small computer, it just can't handle it) but I just installed new RAM to take it from 2g to 4g, so I'm going to remove the new one and test it, just in case, though I'm really hoping I'm on the wrong track.
Perhaps I should make this a new topic?
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04-22-2012, 06:31 PM #6Scribbler - Standard Member
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Re: Pen Problems?
when in the beginning everything was fine, why not set up the whole OS new?
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