Touchpad Driver install failed 500t

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  1. #1
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    Default Touchpad Driver install failed 500t

    Hey all,

    I'm having trouble installing the elan touchpad drivers (version 11.7.0.426) for the 500t. I try to install through the Samsung sw update but it gives me error (Failed -10). I tried so many times and tried to uninstall through device manager and reinstall with sw update but no luck.

    Is anyone having this problem and know how to fix this?

  2. #2
    Pen Pro - Senior Member
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    Default Re: Touchpad Driver install failed 500t

    The first time I tried to install this driver through SW Update it failed but on the second attempt it worked. Did you try to save the installer and run it manually?
    Samsung Series 7 XE700T1A-A04US 11.6-Inch Slate (128 GB, Win 7 HP)
    HP TouchSmart tm2t-1000 CTO
    HP Slate 500
    Toshiba Libretto W100
    ASUS Eee Slate EP121 64GB SSD/4 GB RAM
    Lenvo X220T ~ Core i7-2620M ~ 8GB DDR3-1333 ~ 320GB @ 7200 RPM

  3. #3
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    Default Re: Touchpad Driver install failed 500t

    it worked! I didn't know that I can save the installer i just got the tab yesterday.

    Thanks Heathlesssun!

  4. #4
    Pen Pro - Senior Member
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    Default Re: Touchpad Driver install failed 500t

    Happy to help, glad that fixed you up.
    Samsung Series 7 XE700T1A-A04US 11.6-Inch Slate (128 GB, Win 7 HP)
    HP TouchSmart tm2t-1000 CTO
    HP Slate 500
    Toshiba Libretto W100
    ASUS Eee Slate EP121 64GB SSD/4 GB RAM
    Lenvo X220T ~ Core i7-2620M ~ 8GB DDR3-1333 ~ 320GB @ 7200 RPM

  5. #5
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    Default Re: Touchpad Driver install failed 500t

    I'm having a hell of a time with SW Update, can someone tell me where it saves the installer file so I can install it manually?

    Thanks for the help!

  6. #6
    Scribbler - Standard Member
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    Default Re: Touchpad Driver install failed 500t

    Quote Originally Posted by ohnoezitasploded View Post
    I'm having a hell of a time with SW Update, can someone tell me where it saves the installer file so I can install it manually?

    Thanks for the help!
    You need to use the Save Setup Files option which allows you to select the drivers and software that you want to export. You determine where these files are saved on your local system.

  7. #7
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    Default Re: Touchpad Driver install failed 500t

    Quote Originally Posted by Shizaru View Post
    You need to use the Save Setup Files option which allows you to select the drivers and software that you want to export. You determine where these files are saved on your local system.
    Thanks, that's what I thought. The touchpad driver was missing from the list of setup files I could export, and it's still missing from the device manager (it should be under the 'Mice and other pointing devices, right?').

    I ended up having to do a refresh of my machine. Not to get off topic here, but the bundled Samsung software is buggy and hard to remove. Hey, Samy, stick to hardware, okay?

 

 

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