SWMagent.exe is restarting...

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  1. #1
    Pen Pal - Newbie
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    Default SWMagent.exe is restarting...

    Hi all,

    Every 15 minutes I get a pop-up saying "SWMagent is restarting".

    From what I gathered online, this is Samsung's software. Does anyone have an idea as to why it keeps restarting itself? Also, it appears to be causing my fan to spool up whenever the program has to restart.

    Thanks in advance.

    Kampana

  2. #2
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    I'm having the same problem with my samsung series 7. Just got it a couple months ago. It's really annoying help would be greatly appreciated.

  3. #3
    Pen Pro - Senior Member
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    Default Re: SWMagent.exe is restarting...

    I have also experienced this but I just tried to ignore it. I'm actually surprised there are this many issues with the slate considering it was the official developer device for W8. Either way, I'm sure all the bugs will be gone when the RC is released.

  4. #4
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    I just started getting this last night... Anyone have a solution other than ending the process every time after start up?

    Is this something that can be safely uninstalled?

    update:
    Just talked to their live chat support...all they can tell me is to do a complete restore -_- will that even help? He thinks its possibly from a virus which I highly doubt as the only thing I installed is Pen Pressure drivers, Adobe CS 5, and Sketchbook Pro ....
    Last edited by Session; 03-02-2012 at 02:55 AM.

  5. #5
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    I like the convenience of the Easy Software Manager utility, and I appreciate what Samsung is trying to do, but it is an unbearably slow and inefficient piece of software, even on the Windows 7 side.

    I installed it on my Win 8 CP partition, and after it crashed 5 or 6 times, it finally ran, but I went to bed while it was still running (and had been for nearly 60 minutes). Saw this morning that it had finally finished loading.

  6. #6
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    I'm seing this problem on my new Samsung Series 7 Chronos notebook PC with win 7 pro. So definately not tablet or win 8 related.

    These update managers should not be this complicated. Just get me the latest stuff when I ask for it. How hard could that be? Should be all web-based.

    (joining this forum because my google search is only finding this thread. is it burried on the Samsung website maybe?)

    Dan C.

  7. #7
    Love Tablet.
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    Default Re: SWMagent.exe is restarting...

    Samsung is trying to be more closed door to outsiders.
    ASUS EP121-001A05M 64/4 Win7x64SP1 bios->modded704-Oct version

  8. #8
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    I get this popup every 5 minutes. VERY annoying. Here's the XML from the error log. Hope someone at Samsung fixes it.


    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-03-04T03:54:22.000000000Z" />
    <EventRecordID>6372</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Slate</Computer>
    <Security />
    </System>
    <EventData>
    <Data>SWMAgent.exe</Data>
    <Data>1.1.20.18</Data>
    <Data>4e5f597d</Data>
    <Data>SWMAgent.exe</Data>
    <Data>1.1.20.18</Data>
    <Data>4e5f597d</Data>
    <Data>c0000005</Data>
    <Data>00015d5e</Data>
    <Data>1620</Data>
    <Data>01ccf9b9c80b504d</Data>
    <Data>C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe</Data>
    <Data>C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe</Data>
    <Data>b9a36efc-65ad-11e1-9681-88532e7f0f70</Data>
    </EventData>
    </Event>

  9. #9
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    Default Re: SWMagent.exe is restarting...

    <<...I like the convenience of the Easy Software Manager utility, and I appreciate what Samsung is trying to do, but it is an unbearably slow and inefficient piece of software...>>

    ...Just a comment about this. I attribute many aspects of ESM's poor user experience to Samsung's very slow servers rather than to ESM itself. I have experimented with running ESM at various times during the day (in the Central time zone), and I invariably find that ESM always runs better when it is early morning (that is, 2AM to, say, 5AM) in Korea! You might try this and see if your experience with ESM is any better...

  10. #10
    Pen Pal - Newbie
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    Default Re: SWMagent.exe is restarting...

    Same problem. All this does is encourage people not to use samsung software that comes on their computer. you'd think that samsung would want people to use the software that they spent money producing.

 

 

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