Q702 Windows and volume hardware button not working

**juanch8** · 01-31-2013, 02:32 PM

I did a fresh install of W8 on the Q702 and installed all the drivers and utilities from Fujitsu and the buttons (windows, volume and screen lock) are still not working. I called fujitsu and they are telling me to send it in because it may be hardware issue. I don't think is hardware issue because the volume up button works when in BIOS.

Can someone help me as to what specific drivers and order to install them.

Thanks,

Juan

**freeky1** · 02-04-2013, 08:10 PM

Then you did something wrong because you are the only person having this issue.

**tabletdummy** · 02-04-2013, 09:56 PM

I suppose the OP can try re-install the drivers. Make sure to select the correct driver versions for the OS and install in the order as listed on the Fujitsu web site. Good luck!

**pieter78** · 03-24-2013, 05:13 AM

Actually freeky1 is NOT the only one with this issue. I have the same, and downloading / installing the 64-bit drivers from Fujitsu did not work. Maybe 32 bit would work, not tried yet (processor and OS are both x64).

Highly annoying. Pity, because the device itself is nice.

**juanch8** · 03-30-2013, 08:56 PM

pieter78
I ended up downloading and installing all the drivers, including the ones I did not see the need for and that worked. Give it a try again and do ALL of them 64bit in the order that appears on the instructions doc.

**pieter78** · 03-31-2013, 07:42 AM

Originally Posted by juanch8

pieter78
I ended up downloading and installing all the drivers, including the ones I did not see the need for and that worked. Give it a try again and do ALL of them 64bit in the order that appears on the instructions doc.

Okay, thanks!